Graduate Assistant Training Manual

Library Training Manual

This online version of the Graduate Assistant Training Manual contains all the information used during orientation and more. Here you will find General Library Information, Public Service Guidelines and Procedures, Library Personnel Information and Guidelines, Tools and Resources.

Section A: General Library Information

This section includes information on Schedules, Locations, Library Organization, and Emergency Contacts as well as Frequently Asked Questions.

Section B: Public Service Guidelines and Procedures

This section includes best practices for Public Service from RUSA, guidelines reference interactions in-person and with virtual tools including LibChat. This section also includes instructions for keeping good reference statistics using Desk Tracker and the READ Scale.

Section C: Graduate Assistant Personnel Information

This section is comprised primarily of information available from Library Human Resources for Graduate Assistants.

Section D: Tools and Resources

This section is comprised of the materials for orientation.