Overview of Phone Accounts & Phone Devices

Migration to Microsoft Teams

  • Technology Services will migrate phone accounts from Skype for Business to Microsoft Teams on May 17, 2023.
  • After the migration, Skype for Business will no longer be available and calling will only be available in Microsoft Teams.
  • Microsoft Teams is currently available for use to communicate with people within UIUC. Calling features will be available only after the migration is complete.
  • More information about the project is on Technology Services website.

Phone Accounts, Phones, and Training

  • Check here to see if your phone account is enabled:  MyUC
  • Log a ticket to request phone accounts for existing employees who don’t have them or for new employees.  Include name, Net ID, and unit name.
  • Unit heads or the individual can order personal phone devices.
  • Each phone device comes with documentation.
  • Free online training is available.
  • Full-time employees have long-distance phone privileges by default.  Other staff with phone accounts will have local calling privileges with access to toll free 1-800 numbers. Unit heads may request long distance and international calling permissions where needed.