G & H Drives

Connect to G Drive and H Drive

To view the contents of your H drive or your G drive folders click the “My Computer” icon on your computer desktop.  All the network drives to which you have access appear in the “Network Drives” section of this page.  Click the icon for the drive you want to view.

If your drive does not show up or you’re accessing it from a different computer that does not automatically map the drive (Macs and non-Library computers), you can always map the drive yourself.


The G and H drives are “network drives.”  The H drive stores files for each employee, and only they can see their files, while the G drive stores files between departments or groups within the Library.  If you have files that only you need to see, store them on your H drive (Home directory).  If you have files that you need to share with multiple people, store them in a folder on the G drive (Group directories).

Note: Files saved to the G and H drives are backed up every night by Library IT. Files saved to the C drive on your computer are NOT backed up and are vulnerable to loss if your computer crashes.

When is this service available

The G and H drives should be available at all times.

Priority level for this service

Maintaining the G and H drives are critical priorities for the University Library. Every effort is made to resolve problems with this service as quickly as possible.

How to report a problem

To report a problem with the G or H drives log an OTRS ticket, email help@library.illinois.edu, or call the Library IT Help Desk at 244-4688.

Who can use this service

G and H drives are available to all Library Faculty, Staff, and Graduate Assistants.

How to request this service

  • Request an H drive by logging an OTRS ticket. Please include your NetID.
  • Request a new folder on the G drive by logging an OTRS ticket. Include the purpose of the folder, a recommended name for the new folder, and the names and NetIDs of all Library employees who need access to it.

How to access this service from off-campus

Library IT has created instructions on how to map a network drive from off-campus using the VPN.

Service managers

IT Infrastructure Management and Support hosts the G and H drives.