Connect to Voyager and PaperCut billing feed
Help Desk employees can connect to and run the Voyager and PaperCut billing feed.
The billing transmits Voyager fine/fee data and PaperCut billing data to Banner. After AITS processes each billing file, they produce reports on Document Direct. We download these reports and run further scripts to reconcile rejected fines and produce reports summarizing the transactions.
When is this service available
The first part of the billing feed is run via automated processes on each Tuesday. The creation of reports from the billing run is done each Wednesday. For PaperCut billing, the submission of charges is done manually every other Thursday and reports are run on the next day.
Priority level for this service
Problems with the Voyager and PaperCut billing feed are addressed during normal Library IT business hours (Monday through Friday, 8:30 a.m.-5 p.m.) by IMS.
How to report a problem
If the Voyager and PaperCut billing feed has issues, please log a ticket with the IT Help Desk or call the Help Desk at 244-4688. Incoming tickets and calls are reviewed and prioritized as they arrive between 8:30 a.m.-5 p.m., Monday through Friday.
Who can use this service
The billing feeds are routinely run by Help Desk staff and accessed by the Library Billing Office.
What you must have to use this service
Permission to run the various scripts, appropriate access to the internal database, and access to the CARLI file server system.
Dependencies on other services
- CARLI generating dump of fines
- PaperCut web API
- Banner upload server
- Internal patron database
- Library IT Core Infrastructure
December 8, 2009
May 24, 2016