How to Add a Shared Mailbox in Webmail (OWA)

  1. Log in Webmail (OWA) with your NetID and Active Directory password.
  2. On the left, right click your name and select Open Other User’s Inbox from the pop-up menu.Open, open in new window, open other user's inbox, move folder... copy folder...
  3. In the Name field, enter the shared mailbox address, for example: “libsys@library.illinois.edu“, then click OK.Open other user's inbox. Name: libsys@library.illinois.edu. ok, cancel.
  4. You’ll see the new shared mailbox added in the left panel under your own Outlook account. Click the account name to expand it, you’ll see that you only have access to the mails in the Inbox as shown in the example below:Library IT: Inbox (86)