Community Agreement

• Listen Actively: Try to understand others before being understood.
• Step In, Step Back: Step up and use your voice or Step Back and make space for others.
• Speak from Your Own Lived Experience: Use “I” statements and refrain from telling other people’s stories.
• Invest In Yourself and Invest in Each Other: Honor our shared space and keep time in mind.
• Think Beyond Binaries: Hold multiple perspectives at once.
• Stories Stay, Lessons Go: Confidentiality and personal privacy.
• Repair Harm: Seek space to repair harm when we mess up.

1. Library Assessment updates (10 min.) 

• AY 2022-2023 Meeting schedule (in Box)
• Unit Annual Report Post-Submission Analysis (in progress)
• Ithaka S+R Faculty Survey (Survey dates: January 30 to February 28, 2023)
• LibInsight update
• “After Assessment” (in Box; Research and Assessment Cycle Toolkit https://www.arl.org/research-and-assessment-cycle-toolkit/)

2. Library data request (10 min.)

3. Qualitative methods (30 min.)

• Belinda
• Hannah
• John

4. Thoughts/Questions/Reflections 

Jen-chien Yu, John Laskowski, Belinda Bolivar, Virginia Haverstic, Sandi Caldrone, Hannah Jones, Alex Deeke, Megean Osuchowski, Yali Feng, Mary Ton

1. Library Assessment Updates

• AY 2022-2023 meeting schedule: https://uofi.box.com/s/iy41ll1w9u96qu9kakvx3u7g8b71gtvo
  • Meetings will continue to be virtual
• Subcommittees:
  • Unit Annual Report Post-Submission Analysis (in progress)
    • 4 teams to review 7 annual reports each w/ content analysis
  • Ithaka S+R Faculty Survey (Survey dates: January 30 to February 28, 2023)
    • Sent to all tenure-track, course instructors for last 2 years, those w/ profiles in Illinois Experts
• LibInsight update
  • Will replace DeskTracker by July 1, 2023
  • Belinda, Jen, David continuing to lead focus groups with instructors
• “After Assessment” – Research and Assessment Cycle Toolkit: https://www.arl.org/research-and-assessment-cycle-toolkit/
  • What do we do with the data we collect?
  • Toolkit: Excellent for planning and budgeting, but it is not necessary to always compile results as research paper

2. Library Data Requests

• Patrons request data for research and projects, come through info desk, take up staff time without serving instruction needs
• Other data units on campus have policies, groups to review requests
• Mary, John, Sandi to write exploratory memo for library policy development
• Consider what data we can make freely available

3. Qualitative Methods

• Belinda
  • Space observation in GELIC (Grainger Engineering Library Information Center)
  • Goal: more funding for staffing
  • 2 types of observation:
    • Traditional observations – sitting in space for 1 hour
    • Minute observations – staff filling out short form on patron count, noise level, etc.
  • 4 spaces, observed 3 times each
    • Spaces chosen by Megan Sapp-Nelson, head of GELIC – collab areas
    • Times chosen were most active times based on wi-fi data
  • Recruited GELIC GAs to help with observations and wrote observation guide
  • Debrief with observers to assist in compiling observations
  • Content analysis using Atlas TI
  • Tips: Partner with unit, share resources
• Hannah
  • Practicum on UX with John – bathroom access as factor in library satisfaction with additional concern for trans and gender-non-conforming patrons
  • Participant recruitment: placed banner on library website and flyers in library bathrooms with QR code that linked to page with all 3 instruments, reached out to a couple of student groups on campus
  • 2 online anonymous surveys open to all patrons
    • #1: Free response with option to submit annotated images
    • #2: Short answer prompts: I like…, I want…, I wish…
  • 2 focus groups open to only trans and gender-non-conforming patrons
  • Prioritized anonymity, information security
  • Short-term goals:
    • More accessible info on finding all-gender restrooms on campus
    • Placing free menstrual products in more all-gender restrooms and men’s restrooms
    • Info desk librarians communicating restroom locations quickly and clearly
    • Occupancy indicators on all-gender restrooms
  • Long-term goals:
    • More than one all-gender restroom per building
    • Multi-stall configurations
    • More wheelchair accessibility
    • Increased privacy in stalls (smaller gaps, etc.)
• John

4. Thoughts/Questions/Reflections