Library IT Help Desk

Accounts and Permissions

• Staff Computer Accounts
• GA Computer Accounts
• Network Access for UI Visitors

Electronic Communication

• All about Email
• Secure IM/Chat
• Wikis, Blogs, Listservs & Forums
• UIUCnet Wireless (CITES)
• Oracle Calendar Accounts
• Oracle Calendar Migration
• Purchasing a Smart Phone
• Library Phone Directory

Remote Access to Library Systems

• UIUCnet Quick Connect
• VPN
• Proxy Server For E-Resources
• G Drive, H Drive & Library Web Server

Voyager

• Voyager Account Request
• Voyager New Titles List
• New Titles Virtual Booklist Slideshow
• Voyager Canned Search Generator
• Voyager Info for Library Staff

Protect Your Data & Computer

• Data Protection: Read Me First
• Virus Protection at Work and Home
• More on Data Protection...

Tools, etc.

• Desk Tracker
• File Storage / Sharing
• Logon to OpenCMS
• RefWorks / RefShare
• UI PowerPoint Templates
• Web Logs & Statistics
• Web Services Toolbox

Tips, Tutorials and How-tos

• Unlock a Locked Computer
• Map a Network Drive
• Set the Default Printer
• Take a Screenshot
• Lots More Tips and How-tos...

Training/Consultation

• Experts/Consultant List
• Fast3 Workshops
• WebJunction Illinois