Library IT Help Desk

424 Main Library
1408 W Gregory Dr
Urbana, IL 61801
217.244.4688

Library IT Help Desk

Help Desk header image

Contact Us

Help & Support: Log an OTRS Ticket
Phone: 217-244-4688
Office: 424 Library
Hours: 8:30am-5pm, Mon-Fri
Email: web form | email us
After Hours: Report System Problems

The Library IT Help Desk is the first point of contact for most technology related services in the U of I Library. The Help Desk receives, resolves, and/or escalates all computer related requests from library employees by phone, in-person, via OTRS system or email.

To help us answer your question most efficiently, please provide as much information as possible, see Report Computer Problem for guidelines.