Central Access Services



Billing

Overdue Fines and Notices

Overdue notices are issued as a courtesy to all library users. However, non-receipt of an overdue notice does not exempt a borrower from applicable fines or billings. To avoid overdue notices, fines, and bills please return or renew your materials before the due date and return recalled items by the recall due date.

Overdue Notices

UIUC sends overdue notices for its material as follows:

  • The first overdue notice is issued on the 7th day following the due date.
  • The second overdue notice is issued on the 21th day following the due date.

Notices are sent by email if possible, otherwise by mail. To request that notices be sent via mail please contact the Library Telephone Center.

Daily Overdue Fines

Daily overdue fines are assessed for the following items:

  • Reserves: Varies by loan type.  Hourly reserves are fined $2.00 for each hour, or any portion of an hour, overdue.
  • Video, DVD/CD, audiobook, and other media items from the Undergraduate Library:  $1.00/day.
  • Recalled items: $5.00/day.

ALL patron types, including faculty, are assessed reserve and recall fines.

Processing Fees

A processing fee of $10.00 is assessed once an item has become 40 days overdue.  Borrowers assessed this fee include:

  • Graduate students (including graduate and teaching assistants)
  • Undergraduate students
  • Alumni
  • Courtesy card borrowers--Type PL
  • Courtesy card borrowers--Type LL
  • "Building Use Only" permit holders
  • All of the above types of borrowers affiliated with other I-Share libraries

"Assumed Lost" billing:

All UIUC items that are not returned or renewed by the 40th day following the due date will be "assumed lost" and the borrower will be billed the average replacement cost for books in the subject area, usually a minimum of $125.00 for books and a minimum of $300.00 for bound periodicals. The Library may assess a higher replacement cost in special instances.

The replacement amount is usually credited if the overdue item is returned; however, the processing fee (see above) will not be refunded.  If the item has been damaged, has already been replaced by the library, or if the item was billed more than two years ago, the replacement amount may be refunded only in part or not at all. In such cases please contact the the Circulation and Billing Office.

The Library cannot accept payment for UIUC bills. For information on payment options for UIUC bills please visit the University Student Financial Services & Cashier Operations website.

If you have questions about an overdue notice, contact the library from which you borrowed the item. If you have a question about a bill, consult the staff of the Circulation & Billing Office. Outstanding library charges may block your borrowing privileges; if you are a student, outstanding library bills may also prevent your registration for classes, your graduation, or requests for transcripts. Please pay your library bills promptly.

 

Fines and bills from other I-Share Libraries

UIUC Library borrowers are subject to the loan and fine policies of the institution from which they have borrowed the material. ALL UIUC faculty, graduate students, staff, undergraduate and courtesy card borrowers may be charged overdue fines, processing fees, and lost book charges by the lending library for failure to return or renew material by the due date.

As a CARLI I-Share member library, the University of Illinois Library adheres to the I-Share Library Resource Sharing Code. This code obligates us to assist the lending library in securing the return of overdue materials and the fines and/or processing fees associated with late renewals or returns. Lending libraries may request that we suspend the borrowing privileges of UIUC patrons who fail to return or renew materials when due, who fail to return recalled material promptly, or who do not pay invoices received for overdue fines, billing fees, or lost book charges promptly.

Invoices from I-Share Libraries

Libraries generally bill users for replacement of material when it is a month or so overdue. If the material is returned soon thereafter, most libraries will waive the replacement charge and assess the patron a processing fee.

Patrons who receive an invoice from another I-Share library for overdue fines, processing fees, and/or lost book charges, should bring the invoice, a check for the balance due made payable to the lending institution, and the item in question to the Circulation & Billing Office immediately to prevent suspension of their borrowing privileges at the request of the lending library.

 


Contact Information:

The Circulation & Billing Office is located on the second floor of the Main Library, Room 202.

Phone: 217-333-8288
FAX: 217-244-6969
Email: libbill@library.illinois.edu

Mailing address: Circulation & Billing Office/202 Library - University of Illinois/1408 W Gregory Dr/Urbana, IL 61801
Please insure library material returned by mail.