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Library Assessment @ Illinois

 

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Our vision includes recognition of our extraordinary research collections, extraordinary personnel, high quality services, effective development and implementation of new technologies, and tradition of resource sharing. We aim for excellence by providing an environment conducive to learning and research.


 

 

"The University Library exists to serve the curricular and research needs of the students and faculty of the University of Illinois at Urbana-Champaign by making available published materials, unpublished documents, and electronic resources that together comprise a current and retrospective record of human knowledge."

-UIUC Library's Mission Statement

Assessment News

Library Staff Web Page Survey

From an email to the Libnews-L listserv:

"The Library is undertaking the challenge to reorganize the Library staff web page to better serve your needs. The url for this page is www.library.uiuc.edu/staff . To get input about how the page is used and what staff like or dislike, we would like all Library employees to participate in the Staff web page survey. This is not mandatory. Responses will be combined into a report for Robert Slater (Web Technologies and Content Coordinator) and the LSSC committee. With your input, our goal is to provide a redesigned page that maximizes the informational content and and is easy to use. Thank you in advance for your input.

All responses to the survey are anonymous so be honest and harsh!  We need your input!

To take the survey go to: https://illinois.edu/sb/sec/3163259

Thank you!
Jodi Kiesewetter/LSSC Vice Chair"

Recently Released: LibQUAL+ Spring 2008 Survey Analysis Executive Summary and Report

Excerpt:

"As a whole, results show that the library appears to be meeting users' minimum levels of service expectations, with most results falling within the "zone of tolerance," that is, greater than their minimum expectations, but less than desired.  While this sounds like good news, there were no areas where the library exceeded expectations, and in the specific area of Information Control (access to the collection through catalogs, web pages and other access tools) even minimum expectations are not being met.  The library's lowest scores, where it did not meet minimum expectations, concerned self-directed library access tools such as the library web pages and online catalog.  It also seems apparent from the comments as well as from the data that we are not communicating well with our users and are not successfully marketing the library and our services.  Our users may not be aware of what we offer and improving communication and outreach may enhance their overall satisfaction with the Library."

 

IMLS Awards 3-Year Grant for "Value, Outcomes, and Return on Investment of Academic Libraries (Lib-Value)"

The University of Tennessee (Lead-PI: Carol Tenopir) in collaboration with the University of Illinois at Urbana-Champaign Libraries (Co-PI: Paula Kaufman) and ARL (Martha Kyrillidou) were awarded an IMLS leadership grant entitled "Value, Outcomes, and Return on Investment of Academic Libraries (Lib-Value)". Lib-Value addresses academic librarians' growing need to demonstrate the return on investment (ROI) and value of the library to the institution. Lib-Value will provide evidence and a set of tested methodologies and tools to assist academic librarians in these areas. The 3-year grant engages two well-known researchers in the library field as consultants: Bruce Kingma, Syracuse, and Donald W. King, North Carolina at Chapel-Hill. The project is also engaging an advisory committee of noted ROI researchers José-Marie Griffiths (UNC-Chapel Hill) and Michael Koenig (Long Island University); academic library directors Carol Mandel (NYU) and Colleen Cook (Texas A&M); and economists George Deltas (UIUC) and Nicolas Flores (U. of Colorado).

Contact: Paula Kaufman