Previous Publications
University of Illinois library faculty have published extensively on assessment-related matters
over the years. Here is a bibliography of selected publications from previous years.
2005-2011
- Phetteplace, E. & Kern, K. (2011, April 1).
Evidence to Service: Using Assessment Data to Design a
Remote Reference Desk. Poster session presented at the biennial meeting of the Association of
College & Research Libraries, Philadelphia, PA.
- Wiley, L., German, L., Chrzastowski, T. E., & Alan, R. (2010). Approval Plan Profile
Assessment in Two Large ARL Libraries: University of Illinois at Urbana-Champaign and Pennsylvania
State University.
Library Resources and Technical Services
54(2), 64-76.
- Chrzastowski, T. E., Norman, M., & Miller, S. (2009). SFX Statistical Reports: A Primer for
Collection Assessment Librarians.
Collection Management
34(4), 286-303. DOI: 10.1080/01462670903177912.
- Youngen, G.K. (2009).
Medical and Life Science Journal Usage in
Veterinary Medicine: Identifying the Complementary Core. In:
Positioning the Profession: the Tenth International Congress on Medical Librarianship,
Brisbane Australia (1-9). August 31-September 4, 2009.
- Hinchliffe, L. J. (2009). Toward Transformation: Using Staff Reflections on Organizational
Goals, Culture, and Leadership for Organizational Assessment and Development.
Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical
Assessment (Seattle, 2008
), Washington, DC: Association of Research Libraries.
- Oakleaf, M. & Hinchliffe, L. J. (2009). Assessment Cycle or Circular File: Do Academic
Librarians Use Information Literacy Assessment Data?
Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical
Assessment (Seattle
, 2008
), Washington, DC: Association of Research Libraries.
- Oakleaf, M., Hinchliffe, L. J., Gilchrist, D., & Zald, A. (2009). Assessment Immersion: An
Intensive Professional Development Program for Information Literacy Assessment.
Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical
Assessment (Seattle
, 2008
), Washington, DC: Association of Research Libraries.
- Chrzastowski, T. E. (2008). Assessment 101 for Librarians: A Guidebook.
Science and Technology Libraries
28(1/2), 155 – 176.
- Hinchliffe, L. J., Walter, S., and Zafron, M. (2008, January 13).
Research Into Action: Leveraging Research Into Information Literacy Instruction.
(Invited). Presentation for the Instruction Section Discussion Forum, American Library Association
Midwinter Meeting, Philadelphia, PA.
- Woodard, B. & Hinchliffe, L.J. (2008, March 19).
Information Literacy Assessment: Using Classroom Assessment Techniques. (Invited).
Presentation for Northeastern Illinois University.
- Laskowski, M. S. (2007). The textbook problem: Investigating one possible solution.
Library Collections, Acquisitions, and Technical Services,
31(3/4), 161-170.
- Hinchliffe, L. J. (2007, November 10-11).
User-Centered through User Surveys. (Invited). Presentation for the Hawaii Library
Association, Kaua'i, HI.
- Chrzastowski, T. E., Naun, C. C., Norman, M., and Schmidt, K. (2007). Feast AND Famine:
A statewide science serial collection assessment in Illinois.
College and Research Libraries
68(6), 517-531.
- Hensley, M. & Hinchliffe, L. J. (2007, March 31).
Assessment @ UIUC Library: A Web Portal. Poster session presented at The 13th National
Conference, Association of College and Research Libraries, Baltimore, Maryland.
- Susan, A., Ward, D., & Hinchliffe, L.J. (2007). Planning and Implementing a Federated
Search System: An Examination of the Crucial Roles of Technical, Functional and Usability Testing.
Internet Reference Services Quarterly,
12(1/2), 179-194.
- Hinchliffe, L. J. & Chrzastowski, T.E. (2007). "Getting Started with Library Assessment:
Using Surveys to Begin an Assessment Initiative."
Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical
Assessment, Francine DeFranco, et al., Eds. Washington, DC: Association of Research
Libraries.
- Searing, S. E. (2007). Integrating assessment into recurring information literacy instruction:
A case study from LIS education.
Public Services Quarterly,
3(1).
- Hinchliffe, L. J. & Jacoby, J. (2006, Novemeber 23-25).
Patterns and Differences: User Surveys for Library Decision-Making. (Invited).
Presentation for Elsevier ScienceDirect Development Partners Symposium, Seville, Spain.
- Kern, M.K. (Fall 2006). Looking at the Bigger Picture: An Integrated Approach to Evaluation of
Chat Reference Services.
The Reference Librarian,
46(95/96).
- Chrzastowski, T. E. & Scheeline, A.. (2006). ASDL: The Analytical Sciences Digital
Library Taking the Next Steps.
Science and Technology Libraries special issue on Digital Libraries
26(3/4), 79-94.
- Ward, D. & Kern, M.K. (2006) Combining IM and Vendor-based Chat: A Report from the
Frontlines of an Integrated Service.
portal: Libraries and the Academy, 6(4).
- Radford, M. & Kern, M.K. (2006). A Multiple-Case Study Investigation of the Discontinuation
of Nine Chat Reference Services.
Library and Information Science Research
28(4), 521-547.
- Chrzastowski, T. E. & L. E. Joseph. (2006). Surveying Graduate and Professional Students'
Perspectives on Library Services, Facilities and Collections at the University of Illinois at
Urbana-Champaign: Does Subject Discipline Continue to Influence Library Use?
Issues in Science and Technology Librarianship, 45 (winter): refereed article 3
http://www.istl.org/06-winter/refereed3.html.
(15 March 2006).
- Song, Y. (2006). Evidence-Based Marketing for Academic Librarians.
Evidence-Based Library and Information Practice, 1(1) 69-80.
- Teper, J. H. & Erekson, S.M. (2006). The condition of our "hidden" rare book collections: A
conservation survey at the University of Illinois at Urbana-Champaign. (2006).
Library Resources & Technical Services, 50(3), 200-213.
- Hinchliffe, L. J. & Chrzastowski, T.E. (2006, September 25-26).
Are the Needs and Wants the Same? Comparing Results from Graduate Student, Undergraduate
Student, and Faculty Surveys. Poster session presented at the 1st ARL Assessment Conference,
Charlottesville, VA.
- Hinchliffe, L. J. & Chrzastowski, T.E. (2006, September 25-27).
Getting Started with Library Assessment: Using Surveys to Begin an Assessment Initiative.
Presented at the 1st ARL Assessment Conference, Charlottesville, VA.
- Hinchliffe, L. J. (2006, May 11).
Making the Case: Selecting Evidence of Good Teaching. Presented at the 35th Annual
Workshop on Instruction in Library Use (WILU)/35 Atelier Annuel sur la Formation Documentaire
(AAFD), Wolfville, Nova Scotia.
- Hinchliffe, L. J. (2006, June 23).
Collecting and Using Instructional Data. (Invited). Presentation for the Assessment
Preconference at the Association of College and Research Libraries Science and Technology Section,
New Orleans, Louisiana.
- Laskowski, M. S. & Fennell, C. (2005). Retooling access to academic media collections.
Technical Services Quarterly, 23(3), 19-37.
- Hinchliffe, L. J. (2005, February 16).
Assessment Data and Information Literacy Instruction. (Invited). Presentation for the
NILRC Library Director’s Retreat. Monticello, Illinois.
- Gillie, E. & Teper, T. H. (2005). Assessing the University of Illinois at
Urbana-Champaign's score collection.
Notes, 61(4), 939-957.
- Jacoby, J., & O'Brien, N. P. (2005). Assessing the impact of reference services provided to
undergraduate students.
College & Research Libraries, 66(4), 324-340.
- Ward, D. (2005). Why users choose chat: A survey of behavior and motivations.
Internet Reference Services Quarterly, 10(1), 29-46.
- Ward, D. & Teper, T. H. (2005). Undergraduate library collections 40 years later: An
assessment of use and preservation needs at the University of Illinois at Urbana-Champaign.
Collection Management, 30(1), 9-27.
- Weible, C. L. (2005). Where have all the dissertations gone? Assessing the state of a unique
collection's shelf (un)availability.
Collection Management, 30(1), 55-62.
2000-2004
- Elhard, K. C. & Jin Qiang. (2004). Shifting focus: Assessing cataloging service through
focus groups.
Library Collections, Acquisitions, and Technical Services, 28(2), 196-204.
- Jacoby, J. & Laskowski, M. S. (2004). Measurement and analysis of electronic reserve usage:
Toward a new path in online library service assessment.
portal: Libraries and the Academy,
4(2), 219-232.
- Song, Y. (2004). International business students: A study on their use of electronic library
services.
Reference Services Review, 32(4), 367-373.
- Song, Y. (2004). A comparative study on information-seeking behaviors of domestic and
international business students.
Research Strategies, 20(1-2), 23-34.
- Ward, D. (2004). Measuring the completeness of reference transactions in online chats: Results
of an unobtrusive study.
Reference & User Services Quarterly, 44(1), 46-56.
- Atkins, S. S. & Hain Teper, J. (2003). Time and cost analysis of preparing and processing
materials for off-site shelving at the University of Illinois at Urbana-Champaign Library.
Collection Management, 28(4), 43-65.
- Chrzastowski, T. E. (2003). Making the transition from print to electronic serial collections:
A new model for academic chemistry libraries?
Journal of the American Society for Information Science and Technology, 54(12),
1141-1148.
- Hain, J. E. (2003). A brief look at recent developments in the preservation and conservation of
special collections.
Library Trends, 52(1), 112-117.
- Laskowski, M. S. (2003). Faculty and instructor use of media in the classroom: Results of two
surveys.
College and University Media Review, 9(1), 73-95.
- Laskowski, M. S., & Ward, D. (2003). The impact of implementing electronic reserves on
staffing and service.
Journal of Interlibrary Loan, Document Delivery & Information Supply, 13(3),
15-28.
- Teper, T. H. & Atkins, S. S. (2003). Building preservation: The University of Illinois at
Urbana-Champaign's stacks assessment.
College & Research Libraries, 64(3), 211-227.
- Wiley, L. & Chrzastowski, T. E. (2002/0). The Illinois Interlibrary Loan Assessment Project
II: Revisiting statewide article sharing and assessing the impact of electronic full-text journals.
Library Collections, Acquisitions, and Technical Services, 26(1), 19-33.
- Kibbee, J. Z., Ward, D. H., & Ma, W. (2002). Virtual service, real data: Results of a pilot
study.
Reference Services Review, 30(1), 25-36.
- Hinchliffe, L. J.. (2001). Take a Look at the Data (Editorial).
Research Strategies 18: 169-170.
- Chan, W. S. & Rhue, D. (2001). Providing a digital portal to a print collection: A case
study for an engineering documents collection.
Science & Technology Libraries, 21(1/2), 29-42.
- Laskowski, M. S. & Ward, D. (2001). Creation and management of a home-grown electronic
reserves system at an academic library: Results of a pilot project.
The Journal of Academic Librarianship, 27(5), 361-371.
- Mischo, W. H. & Schlembach, M. C. (2001). Capturing patron selections from an engineering
library public terminal menu: An analysis of results.
Science and Technology Libraries, 21(1/2), 127-138.
- Laskowski, M. S. (2000). The impact of electronic access to government information: What user
and documents specialists think.
Journal of Government Information, 27(2), 173-185.
- Ma, W. & Cole, T. W. (2000). Creating an electronic database selection expert system.
Illinois Libraries, 82(4), 265-272.
- Ma, W. & Cole, T. W. (2000). Genesis of an electronic database expert system.
Reference Services Review, 28(3), 207-222.
- Mischo, W. H. & Cole, T.W. (2000). Processing and Access Issues
for Full-Text Journals. In
Successes and Failures of the Digital Library Initiative, Proceedings of the 35th (1998) Clinic
on Library Applications of Data Processing (pp. 21-40). University of Illinois at
Urbana-Champaign: Graduate School of Library and Information Studies.
- Neumann, L. J. & Bishop, A. P. (2000). From usability to use: Measuring success of testbeds
in the real world. In
Successes and Failures of the Digital Library Initiative, Proceedings of the 35th (1998) Clinic
on Library Applications of Data Processing (pp. 58-69). University of Illinois at
Urbana-Champaign: Graduate School of Library and Information Studies.
- Youngen, G. K. (1999/0). Using current awareness search results to measure a journal
collection's relevancy.
Library Collections, Acquisitions, and Technical Services, 23(2), 141-148.
1990-1999
- Rudasill, L. M. (1999).
User
studies, library response: Providing improved instructional services. In
IATUL Proceedings.
- Sakaguchi, K. (1999). Journal assessment: A protocol analysis for establishing criteria for
shared responsibilities for the japanese vernacular journal collection.
Journal of East Asian Libraries, (118), 1-20.
- Chrzastowski, T. E., & Olesko, B. M. (1997). Chemistry journal use and cost: Results of a
longitudinal study.
Library Resources & Technical Services, 41, 101-111.
- Jacobson, F. F., & Ignacio, E. N. (1997). Teaching reflection: Information seeking and
evaluation in a digital library environment.
Library Trends, 45(4), 771.
- Sennyey, P. (1997). Assessing blanket order effectiveness: A neglected task in collection
development.
Library Acquisitions, 21(4), 445-454.
- Wygant, T. M. (1997). Use pattern analysis of a test collection.
Behavioral & Social Sciences Librarian, 15(2), 1-20.
- Chrzastowski, T. E. (1995). Do workstations work too well? An investigation into library
workstation popularity and the "principle of least effort".
Journal of the American Society for Information Science, 46(8), 638-641.
- Allen, B. L. (1993). Logical reasoning and retrieval performance.
Library & Information Science Research, 15, 93-105.
- Allen, B. L., & Sutton, B. (1993). Exploring the intellectual organization of an
interdisciplinary research institute.
College & Research Libraries, 54, 499-515.
- Allen, M. B. (1993). International students in academic libraries: A user survey.
College & Research Libraries, 54, 323-333.
- Norlin, D. A., & Wright, J. C. (1993). The electric undergrad: An interactive library
program.
College & Research Libraries News, (7), 398-399.
- Norlin, D. A., Cardman, E. R., & Davis, E. B. (1992). Interface design and development: The
human factor.
Library Hi Tech, 10(3), 7-24.
- Chrzastowski, T. E. (1991). Journal collection cost-effectiveness in an academic chemistry
library: Results of a cost/use survey at the University of Illinois at Urbana-Champaign.
Collection Management, 14(1-2), 85-98.
- Olsen, M. S. (1991). Using R:Base to track blanket orders.
Computers in Libraries,
11(10), 33-36.
- Allen, G. (1990). Database selection by patrons using CD-ROM.
College & Research Libraries, 51, 69-75.
- Stelk, R. E., & Lancaster, F. W. (1990). The use of textbooks in evaluating the collection
of an undergraduate library.
Library Acquisitions, 14(2), 191-193.
1980-1989
- Allen, G. (1989). Patron response to bibliographic databases on CD-ROM.
RQ, 29, 103-110.
- Chrzastowski, T. E., Cobb, D. A., & Davis, N. (1989). Library collection deterioration: A
study at the university of illinois at urbana-champaign.
College & Research Libraries, 50, 577-584.
- Clark, S. E. (1989). The online catalog: Beyond a local reference tool {statewide automated
system for illinois}. Questions and answers: Strategies for using the electronic reference
collection. University of Illinois at Urbana-Champaign,
Graduate School of Library & Information Science, 144-152.
- Woodard, B. S. (1989). The effectiveness of an information desk staffed by graduate students
and nonprofessionals.
College & Research Libraries, 50, 455-467.
- Craver, K. W. (1988). The influence of online catalogs on academic library use by college-bound
high school seniors.
RQ, 28, 220-231.
- Porta, M. A. & Lancaster, F. W. (1988). Evaluation of a scholarly collection in a specific
subject area by bibliographic checking: A comparison of sources.
Libri, 38, 131-137.
- Golden, G. (1987). Taming the unfriendly system: Microcomputers as patron terminals to access
an online catalog. What is user friendly?. University of Illinois at Urbana-Champaign,
Graduate School of Lib. & Information Science, 61-79.
- Vick, N. J. (1987). Analyzing atlases.
Information Bulletin Western Association of Map Libraries, 19, 30-32.
- Watson, P. D. (1987). CDROM catalogs--evaluating LePac and looking ahead. Online (Weston,
Conn.), 11, 74-80.
- Williams, H. O. (1987). University of Illinois tests CD-ROM as sub for online catalog.
American Libraries, 18, 16+.
- Forrest, C. & Gassmann, M. (1986). Development of a self-guided, audiocassette tour at a
large academic library: Preliminary report.
Research Strategies, 4(3), 116-124.
- Gorman, M. (1983). Reorganization at the University of Illinois at Urbana/Champaign library: A
case study.
The Journal of Academic Librarianship, 9, 223-225.
1970-1979
- Divilbiss, J. L. & Self, P. C. (1978). Work analysis by random sampling.
Bulletin of the Medical Library Association, 66(1), 19-23.
