Medical problems can run the gamut from relatively minor, isolated events such as a fall down the stairs to the significant events involving many people that might accompany a major natural or man-made disaster.
1. Assess the situation:
2. Have someone else call 911 (MEDCAT) if the person is injured.
3. Also call Library Security (333-1216) and if during office hours, call the Office of Library Facilities (333-0317). Inform them of the situation, the location, etc.
4. You may render first aid if you are knowledgeable and willing, but medical attention should be done by qualified medics. Do not come into contact with blood, vomit, or other bodily fluids without the use of rubber gloves. Do not provide or administer any medicines, and get out of the way once emergency personnel arrive.
5. Limit your conversation with the person to reassurances. Do not discuss their injury if at all possible.
6. Do not discuss the accident or what circumstances might have contributed to its cause.
7. Do not discuss insurance matters.
8. After the person has been given first aid and the incident is over, provide Police with any factual details that you know.
9. For an employee or volunteer, immediately report incident to their supervisor and Office of Library Human Resources (333-8168).
10. After medical emergency is over, the injured person, witness, and/or supervisor should formally report injuries using University form UIUC Public Injury Report (PDF) or the UIUC First Report of Injury/Illness (PDF) if for a University employee and a work related injury.