Print Refunds - Library Technology

You can request a print refund from the PaperCut website.

  1. Login to the PaperCut website with your NetID and Active Directory password.
  2. Go to the “Recent Print Jobs” screen. Next to the item you want a refund for, click on “request refund” under the “Status” column. Papercut recent print jobs screen
  3. Fill out the amount you want refunded and the reason for the refund. Click send to submit your request.papercut refund details screen
  4. You should now see “Refund Pending” underneath the Status column, letting you know that your refund request has successfully sent.papercut refund pending message