PaperCut Refunds

  1. Do you see this window on your screen? (Look in the upper right corner.)

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  2. Click the arrow in the bottom right corner of your screen. This should pop up a small window with more icons.

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  3. Click on the green P to make the Papercut window appear.

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  4. Click “Details” in the bottom right corner of you Papercut window. This will lead you to Papercut’s login screen.

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  5. Login with your NetID username and password. This will take you to the Recent Print Jobs page.

  6. On the far right, click on “Request Refund” under the “Status” column. This will take you to the Refund Request Form.

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  7. Fill out the Refund Details. It is important that you type select an amount of money and type a valid reason for your refund.

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  8. Click Send when you are finished. This will submit your request.

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  9. You should now see “Refund Pending” underneath the Status column, letting you know that your refund request has successfully sent.

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