Technical Services Division

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What We Do

“Working behind the scenes for the betterment of information endeavors.”

Staff in the Technical Services Division (TSD) are responsible for acquiring, organizing, preserving, and providing access to materials in all formats for the library’s collections in support of the University of Illinois library’s mission to enhance the University’s activities in creating knowledge, preparing students for lives of impact, and addressing critical societal needs.

Technical Services Division

Member Units

Acquisitions including Electronic Resources, manages the work to acquire, pay for and, with CAM support, make available new material for the Library collections. The unit maintains all recurring resources with annual renewals, serial cancellations and activation checks. Acquisitions also maintains the database of orders, vendor database, the SFX administration services, the many processes linked to the Voyager Acquisitions client as well the fund reports run from the Voyager tables. Staff provide support for the subject bibliographers and offer training, fund report review, vendor updates and orientation sessions. Acquisitions works with the Library Business Office and Office of Collections to end the fiscal year and create the new FY ledger.

The Content Access Management (CAM) unit is responsible for the cataloging, classification, and subject analysis of the library’s collections in all formats and languages which the library acquires and publishes. CAM leads the library’s efforts to keep the collections vital and up-to-date by providing best practices, training, and services for cataloging and metadata creation, as well as maintenance that ensures the discovery and access of the library collections.

Collection Management Services – Oak Street Library (CMS-OSL) is responsible for a variety of services within the University Library, including the Gift program; the Last Copy program; departmental transfers to the Oak Street Library; the ingest, retrieval, and management of materials at the Oak Street Library; ILL Scanning at Oak Street; and the management of the Oak Street Library circulation desk. In addition, a growing part of the unit responsibilities is to provide services relating to large-scale collection management, whether they be transfers, retrospective cataloging projects, physical shifts of collections, or some combination of all three. Almost all such projects have multiple benefits in terms of access for patrons and inventory control, and in some instances quite unique hidden collections have been discovered and made available.

The Preservation Services Unit exists to provide long-term access to the physical and intellectual contents of the Library’s collections through conservation, preservation and digitization. These programs seek to provide this access with an eye toward maximizing the Library’s investment in collections, services, and staff while continually seeking to improve the services that we provide.


  • Mary Laskowski, Head, Collection Management Services, Chair
  • Lynn Wiley, Head of Acquisitions
  • Stephanie Baker, Library Information Systems Specialist
  • Wendy Shelburne, Electronic Resources Librarian
  • Michael Norman, Discovery Services Librarian
  • Myung-Ja (MJ) Han, Metadata Librarian
  • Qiang Jin, Senior Cataloging Coordinator
  • William Kries, E-Resources Cataloging Specialist
  • Nicole Ream-Sotomayor, Foreign Languages Cataloging Coordinator
  • Ayla Stein, Metadata Librarian
  • Jenny Maddox Abbott, Collection Management Librarian
  • Angela Waarala, Digital Collection Project Manager
  • Jennifer Teper, Head, Preservation Services
  • Miriam Centeno, Collections Care Coordinator
  • Joshua Stuart Harris, Media Preservation Coordinator
  • Tracy Popp, Digital Preservation Coordinator
  • Kyle Rimkus, Preservation Librarian
  • Henry Borchers, Digitization Services and Preservation Services
  • Jamie Carlstone, E-Serials Bibliographic Control Specialist
  • Quinn Ferris, Senior Conservator
  • George Gottschalk, Acquisitions Operations Specialist
  • Patricia Lampron, Metadata Services Specialist
  • Joshua Lynch, Visiting Metadata Services Specialist for DPLA
  • Christopher Morgan, E-Resources & Acquisitions Support Specialist
  • Chloe Ottenhoff, Rare Book and Manuscript Cataloging Coordinator
  • William Schlaack, Digital Reformatting Coordinator
  • Alisha Taylor, Monographic & Media Cataloging Coordinator
  • Marco Valladares Perez, Visiting Exhibits Conservator

Division Policies

Technical Services Bylaws: PDF

Agendas and Minutes

No agendas or minutes are currently available.