Central Public Services facilitates access to information resources for students, faculty
members, and staff in all academic programs and disciplines at the University of Illinois at
Urbana-Champaign, as well as constituents of affiliated institutions, Illinois residents, and the
global community in all its diversity. It offers innovative, high-quality reference, instruction,
and interlibrary loan services; develops and manages interdisciplinary collections and web
resources; and trains and supports contributors to the Library web site.
- To simplify access to the Library’s services and collections
- To increase user competence.
- To increase use of the Library, both onsite and remote.
- To increase collaboration within and across divisions for improvements in access, service,
efficiency, and productivity.
- To provide stewardship for the Library’s collections in all formats.
- To maintain core central services to offset the decline in decentralized services ... across
the board cuts are no longer viable; central service points must be adequately staffed if they are
to meet user demands that were previously met elsewhere.
Business Information Services’ mission is to enhance the knowledge of
business research by providing trusted advice on which resources are appropriate through the
University Library, the College of Business, the UI, other institutions, or other resources
available from various publishers.
Central Access Services consists of several sub-units including
Central Circulation, the Telephone Center, and Billing, as well as Main Bookstacks and Discharging.
The unit also includes Interlibrary Loan and Document Delivery services.
Government information collections cover all subject matter, including
statistical information, are published in all formats, and contain basic to advanced scholarly and
The Office of User Services provides administrative leadership and
oversight for the Library’s support of teaching and learning and works to ensure consistently high
service quality throughout the Library. The office coordinates the Library’s programs in:
assessment; information literacy and instruction; staff development and training; and user
Research and Information Services is the central gateway to the
Library’s research and information services, providing holistic research support services through
the central in-person reference point, the Information Desk; management of core online and print
reference collections; instruction and workshops for graduate level interdisciplinary classes and
the Savvy Researcher series; and library-wide tours and outreach.
The Residence Hall Libraries are located in or around the campus University Housing Residence Halls and provide access to a wide
selection of popular books (fiction and non-fiction), DVDs, CDs, magazines, and video
games. The Residence Hall Libraries are open to the entire campus community.
Our collaborative approach provides faculty, researchers and students
training in general research skills as well as access to experts in digital content creation and
analysis; scholarly communication and publishing; geospatial, textual, and numeric data analysis;
and digital humanities.
The Undergraduate Library provides academic, co-curricular, cultural,
recreational, and technological support especially focused on the undergraduate population. Major
services include instruction, reference, video and audio production services, reserves, and campus
partner services. We have strong and unique collections including media (dvd, bluray, audiobooks),
loanable technology, fiction, gaming, graphic novels, popular culture, and nonfiction.
Our library serves both the Uni High student body and the broader UIUC
campus, offering a robust fiction and non-fiction collection, instructional support, and
programming geared toward secondary school students.