{"id":663,"date":"2017-05-24T20:45:13","date_gmt":"2017-05-24T20:45:13","guid":{"rendered":"http:\/\/wordpress.library.illinois.edu\/wp-training\/?page_id=663"},"modified":"2025-09-10T19:36:21","modified_gmt":"2025-09-10T19:36:21","slug":"editing-the-contact-page","status":"publish","type":"page","link":"https:\/\/wordpress.library.illinois.edu\/wp-training\/contact-information-staff-directory\/editing-the-contact-page\/","title":{"rendered":"Employee List on the Contact Page"},"content":{"rendered":"<p><span class=\"fa-stack fa- sh-text-green-600\" aria-hidden=\"true\">\n                <span class=\"fa fa-circle fa-stack-2x\" aria-hidden=\"true\"><\/span>\n                <span class=\" fa fa-bell fa-stack-1x fa-inverse\" aria-hidden=\"true\"><\/span>\n              <\/span>\u00a0<strong>Click an image to view at full size.<\/strong><\/p>\n<p>Each library WordPress site has a default &#8220;Contact&#8221; page that is set up to display the unit employee list automatically. Click &#8220;Pages&#8221; in the left navigation pane, and find the &#8220;Contact&#8221; page, if it&#8217;s\u00a0labeled as &#8220;Draft&#8221;, publish the page first, otherwise the employee list won&#8217;t appear. Click &#8220;View&#8221; to see the page.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_view-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-673\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_view-2-300x126.png\" alt=\"contact_view\" width=\"300\" height=\"126\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_view-2-300x126.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_view-2.png 568w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>The employee list follows the page content and it may take a few\u00a0seconds to load.<\/p>\n<p>By default, the list is divided into two groups based on job categories:<\/p>\n<ul>\n<li>Faculty &amp; Staff<\/li>\n<li>Graduate Assistants<\/li>\n<\/ul>\n<p>Employees are listed alphabetically by last name in each group.\u00a0 For example, below is what the UGL Contact page looks like initially:<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/list.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-882\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/list-300x244.png\" alt=\"list\" width=\"300\" height=\"244\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/list-300x244.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/list.png 595w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Since the employee list is automatically generated from\u00a0the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a> database, to change how it is displayed, go to the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a>\u00a0website and click the blue &#8220;<strong>Log On<\/strong>&#8221; button in the upper right hand corner.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-693 size-medium\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login-300x105.png\" width=\"300\" height=\"105\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login-300x105.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login-768x269.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login.png 839w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Enter your <strong>NetID<\/strong> and <strong>Active Directory<\/strong> (AD) password, then click <strong>OK<\/strong>.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login_box.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-679\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login_box-300x103.png\" alt=\"login_box\" width=\"300\" height=\"103\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login_box-300x103.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/login_box.png 503w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>After you&#8217;ve successfully logged in, go to the top menu, click the down arrow next to &#8220;<strong>Units<\/strong>&#8221; and select &#8220;<strong>All Library Units<\/strong>&#8220;.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/all_units.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-683 size-medium\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/all_units-300x114.png\" alt=\"all_units\" width=\"300\" height=\"114\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/all_units-300x114.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/all_units.png 659w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Scroll down to find your unit, or type your unit name in the search box and hit enter.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/search_ugl.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-685\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/search_ugl-300x123.png\" alt=\"search_ugl\" width=\"300\" height=\"123\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/search_ugl-300x123.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/search_ugl-768x315.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/search_ugl-1024x420.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/search_ugl.png 1175w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Click &#8220;<strong>Edit Staff<\/strong>&#8221; in the &#8220;<strong>Actions<\/strong>&#8221; column.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unit_actionsUgl.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-687\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unit_actionsUgl-300x135.png\" alt=\"unit_actionsUgl\" width=\"300\" height=\"135\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unit_actionsUgl-300x135.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unit_actionsUgl.png 631w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\n<span id=\"group\">\u00a0<\/span><\/p>\n<hr \/>\n<h2>Add a Group Heading<\/h2>\n<p>To change the default &#8220;Faculty &amp; Staff&#8221;\u00a0heading, click the\u00a0<strong>Add Group Heading<\/strong> button underneath it.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingName.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-697\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingName-300x126.png\" alt=\"groupHeadingName\" width=\"300\" height=\"126\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingName-300x126.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingName.png 733w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>In the pop-up box, type a\u00a0heading in the &#8220;<strong>Group Name<\/strong>&#8221; field, and click the &#8220;<strong>Add Group\u00a0Heading<\/strong>&#8221; button.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/08\/groupHeading.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1195\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/08\/groupHeading-300x138.png\" alt=\"Group heading\" width=\"300\" height=\"138\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/08\/groupHeading-300x138.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/08\/groupHeading.png 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>The new heading is added at the top of the page. Repeat the above steps to add as many group headings as needed.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingAdded_new.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-944 size-medium\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingAdded_new-300x129.png\" width=\"300\" height=\"129\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingAdded_new-300x129.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingAdded_new-768x330.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingAdded_new.png 833w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Scroll down to the bottom of the page and click the blue <strong>Save Changes<\/strong> button.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/save.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-809 size-medium\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/save-300x96.png\" alt=\"Two buttons, &quot;Save Changes&quot; on the left and &quot;Cancel Changes&quot; on the right.\" width=\"300\" height=\"96\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/save-300x96.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/save.png 398w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Go to your WordPress site and refresh the\u00a0<strong>Contact<\/strong> page, you&#8217;ll see that the headings you just added have replaced the default <strong>Faculty and Staff<\/strong> heading.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingReplace.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-708\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingReplace-300x187.png\" alt=\"groupHeadingReplace\" width=\"300\" height=\"187\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingReplace-300x187.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/groupHeadingReplace.png 564w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\n<span id=\"list\">\u00a0<\/span><\/p>\n<hr \/>\n<h2>Re-arranging the Employee List<\/h2>\n<p>Go to the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a>\u00a0website, click\u00a0<strong>Units<\/strong> -&gt; <strong>All Library Units<\/strong>, and scroll down to find your unit, then under <strong>Actions<\/strong>, click <strong>Edit Staff<\/strong>. It may take a few seconds for the page to load, once it&#8217;s loaded:<\/p>\n<ul>\n<li><strong>Hover your mouse over<\/strong> the little <strong>up and down arrow<\/strong> at the left end of a group heading or an employee entry.<\/li>\n<li>The mouse pointer turns into a little <strong>white hand<\/strong><\/li>\n<li><strong>Hold down<\/strong> the mouse while <strong>dragging<\/strong> the entry or heading, a\u00a0yellow bar appears to show where the entry or heading will be placed<\/li>\n<li>Release the mouse when it&#8217;s at a desired location<\/li>\n<\/ul>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/moveHeading.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-709\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/moveHeading-300x107.png\" alt=\"moveHeading\" width=\"300\" height=\"107\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/moveHeading-300x107.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/moveHeading-768x274.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/moveHeading-1024x366.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/moveHeading.png 1103w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Repeat the above steps to re-organize the headings and entries until they are in your preferred order. Scroll down to the bottom of the page, and click the <strong>Save Changes<\/strong> button.<\/p>\n<p>Go to your WordPress site and refresh the\u00a0<strong>Contact<\/strong>\u00a0page you&#8217;ll see that the changes are reflected on the page.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/organizeContact.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-711\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/organizeContact-300x259.png\" alt=\"organizeContact\" width=\"300\" height=\"259\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/organizeContact-300x259.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/organizeContact.png 665w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\n<span id=\"entry\">\u00a0<\/span><\/p>\n<hr \/>\n<h2>How to Edit a Job Title<\/h2>\n<p>The default job titles come from Banner. You can change how they&#8217;re\u00a0displayed on the <strong>Contact<\/strong> page by entering job titles or responsibilities in the &#8220;<strong>Title in the Unit&#8221;<\/strong> field.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/title.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-713\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/title-300x146.png\" alt=\"title\" width=\"300\" height=\"146\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/title-300x146.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/title-768x374.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/title.png 859w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Scroll down to the bottom of the page, and click the\u00a0<strong>Save Changes<\/strong>\u00a0button.<\/p>\n<p>Go to your WordPress site and refresh the\u00a0<strong>Contact<\/strong>\u00a0page, you&#8217;ll see that the job titles\/responsibilities you entered have replaced the default Banner information.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/titleContact.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-715\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/titleContact-276x300.png\" alt=\"titleContact\" width=\"276\" height=\"300\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/titleContact-276x300.png 276w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/titleContact.png 586w\" sizes=\"auto, (max-width: 276px) 100vw, 276px\" \/><\/a><\/p>\n<p>To display job titles on multiple\u00a0lines, separate each title with a <strong>semicolon<\/strong> \u201c<strong>;<\/strong>\u201d<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_semicolon.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-798\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_semicolon-300x86.png\" alt=\"jobTitle_semicolon\" width=\"300\" height=\"86\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_semicolon-300x86.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_semicolon-768x219.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_semicolon.png 792w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>On the <strong>Contact<\/strong> page, each job title is displayed on\u00a0its own line:<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_multiLines.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-799\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_multiLines-300x168.png\" alt=\"jobTitle_multiLines\" width=\"300\" height=\"168\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_multiLines-300x168.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/jobTitle_multiLines.png 511w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\n<span id=\"addremove\">\u00a0<\/span><\/p>\n<hr \/>\n<h2>Adding or Removing People<\/h2>\n<p>The <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a> displays\u00a0employees whose\u00a0status is active in the local database. It also checks\u00a0the unit&#8217;s Active Directory (AD) groups and shows what records haven&#8217;t been added\u00a0to the local\u00a0database.<br \/>\n<span id=\"add\">\u00a0<\/span><\/p>\n<h3>How to Add a Person<\/h3>\n<p>If an employee in your unit is not showing up on the <strong>Contact<\/strong> page, go to the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a> website, \u00a0click <strong>Units<\/strong> -&gt; <strong>All Library Units<\/strong>, and find your unit, then click <strong>Edit Staff<\/strong> in the<strong> Actions<\/strong> column.<\/p>\n<p>On the &#8220;<strong>Edit Staff<\/strong>&#8221; page, press <strong>Ctrl + F<\/strong> and\u00a0search for the person by last or first name. If you find the person, you&#8217;ll see that his or her record is crossed out and highlighted in yellow. There will be a note saying &#8220;<em>This person appears in the unit active directory group, but not in the database<\/em>&#8220;.<\/p>\n<p>Click the &#8220;<strong>Add to Database<\/strong>&#8221; button to add\u00a0the person to the directory database.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_search.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-804\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_search-300x106.png\" alt=\"add_search\" width=\"300\" height=\"106\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_search-300x106.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_search-768x270.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_search-1024x360.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_search.png 1461w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Scroll down to the bottom of the page, and click the\u00a0<strong>Save Changes<\/strong>\u00a0button.\u00a0Go to your WordPress site and refresh the\u00a0<strong>Contact<\/strong>\u00a0page, you&#8217;ll see that the\u00a0person has been added.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_show.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-805\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_show-287x300.png\" alt=\"add_show\" width=\"287\" height=\"300\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_show-287x300.png 287w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_show.png 361w\" sizes=\"auto, (max-width: 287px) 100vw, 287px\" \/><\/a><\/p>\n<p>If you can&#8217;t find the person in the Library Directory, that means\u00a0he or she is not in the unit&#8217;s AD groups. Use the <a href=\"https:\/\/wordpress.library.illinois.edu\/staff\/it\/howto\/ad-group-manager\/\">AD Group Manager<\/a> to put him or her in the appropriate AD groups, and then follow the above steps to add the person to the Library Directory and the Contact page.<\/p>\n<p>Alternatively, you can add the person directly to the directory database. On the &#8220;<strong>Edit Staff<\/strong>&#8221; page, under each default group heading, there is a button for adding new employees. For example, to add a faculty or staff who is in neither the unit AD group nor\u00a0directory database, click the blue &#8220;<strong>Add New Faculty or Staff Member<\/strong>&#8221; button under the &#8220;<strong>Faculty and Staff<\/strong>&#8221; group heading.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_new.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-830\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_new-300x94.png\" alt=\"add_new\" width=\"300\" height=\"94\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_new-300x94.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_new.png 421w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>In the pop-up box, type the person&#8217;s NetID and click the &#8220;<strong>Check NetId<\/strong>&#8221; button.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newNetID.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-831\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newNetID-300x132.png\" alt=\"add_newNetID\" width=\"300\" height=\"132\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newNetID-300x132.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newNetID.png 606w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>When the record is found, click the &#8220;<strong>Add Person<\/strong>&#8221; button to add the person to the directory database.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newPerson.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-862\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newPerson-300x248.png\" alt=\"add_newPerson\" width=\"300\" height=\"248\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newPerson-300x248.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newPerson.png 607w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>The new entry is added at top of the list.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newTop.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-832\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newTop-300x102.png\" alt=\"add_newTop\" width=\"300\" height=\"102\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newTop-300x102.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newTop-768x262.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newTop-1024x349.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/add_newTop.png 1076w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Drag the entry to the appropriate position. Scroll down to the bottom of the page and\u00a0click the\u00a0<strong>Save Changes<\/strong>\u00a0button.\u00a0Go to your WordPress site and refresh the\u00a0<strong>Contact<\/strong>\u00a0page, you&#8217;ll see that the\u00a0person has been added.<br \/>\n<span id=\"transfer\">\u00a0<\/span><\/p>\n<h3>Employee\u00a0Transferred to\u00a0Another Unit<\/h3>\n<p>If an employee listed on\u00a0the Contact page works in another unit, go to the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a>, on the &#8220;<strong>Edit Staff<\/strong>&#8221; page, find the person&#8217;s entry and click the &#8220;<strong>Transfer to<\/strong>&#8221; button.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-838\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-300x28.png\" alt=\"transfer\" width=\"300\" height=\"28\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-300x28.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-768x73.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-1024x97.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer.png 1308w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>A &#8220;<strong>Select a Unit<\/strong>&#8221; drop-down menu appears next to the &#8220;<strong>Transfer to<\/strong>&#8221; button, select the unit that the employee is currently working for.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-838\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-300x28.png\" alt=\"transfer\" width=\"300\" height=\"28\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-300x28.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-768x73.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer-1024x97.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/06\/transfer.png 1308w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a> <a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/transferUnit.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-839\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/transferUnit-300x24.png\" alt=\"transferUnit\" width=\"300\" height=\"24\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/transferUnit-300x24.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/transferUnit-768x61.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/transferUnit-1024x81.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/transferUnit.png 1585w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Scroll down to the bottom of the page and\u00a0click the\u00a0<strong>Save Changes<\/strong>\u00a0button.\u00a0Go to your WordPress site and refresh the\u00a0<strong>Contact<\/strong>\u00a0page, you&#8217;ll see that the\u00a0person has been removed from the page. If you look at the Contact page of the other unit, you&#8217;ll see that the employee displays\u00a0on that list now.<br \/>\n<span id=\"remove\">\u00a0<\/span><\/p>\n<h3>How to Remove a Person<\/h3>\n<p><span id=\"tips\">If an employee no longer works in the library, use the\u00a0<a href=\"https:\/\/wordpress.library.illinois.edu\/staff\/it\/howto\/ad-group-manager\/\">AD Group Manager<\/a>\u00a0to remove him or her from your unit&#8217;s AD groups, and then in\u00a0the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a>,\u00a0find the person&#8217;s record on the &#8220;<strong>Edit Staff<\/strong>&#8221; page, and click the &#8220;<strong>Remove<\/strong>&#8221; button. <\/span><\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLib.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-840\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLib-300x43.png\" alt=\"removeLib\" width=\"300\" height=\"43\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLib-300x43.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLib-768x109.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLib-1024x146.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLib.png 1300w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>A message pops up and warns you that the person will be deleted from the directory database, click <strong>OK.<\/strong><\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLibMsg.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-841\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLibMsg-300x80.png\" alt=\"removeLibMsg\" width=\"300\" height=\"80\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLibMsg-300x80.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/removeLibMsg.png 580w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Scroll down to the bottom of the page and\u00a0click the\u00a0<strong>Save Changes<\/strong>\u00a0button.\u00a0Go to your WordPress site and refresh the\u00a0<strong>Contact<\/strong>\u00a0page, you&#8217;ll see that the\u00a0person has been removed from the list.<\/p>\n<p><span id=\"tips\">If an\u00a0employee has left the University, <em>an exclamation mark in a red circle<\/em> appears next to the person&#8217;s name. When you hover the mouse over the icon, a message shows\u00a0&#8220;<em>This person left the university on&#8230;.<\/em>&#8220;. You&#8217;ll notice that there is no job title information either. Click the &#8220;<strong>Remove<\/strong>&#8221; button, and then click &#8220;OK&#8221; when prompted by the warning message. Scroll down to the bottom of the page,\u00a0click the\u00a0<strong>Save Changes<\/strong>\u00a0button. The person will no longer be listed on\u00a0the <strong>Contact<\/strong> page.<\/span><\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/remove.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-842\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/remove-300x43.png\" alt=\"remove\" width=\"300\" height=\"43\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/remove-300x43.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/remove-768x109.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/remove-1024x146.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/remove.png 1320w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><span id=\"&quot;tips\">\u00a0<\/span><\/p>\n<hr \/>\n<h2>Troubleshooting Tips<\/h2>\n<p><div id=\"accordion1\" class=\"shortcode sh-w-full !sh-border-b !sh-border-gray-300 sh-mb-2\"><br \/>\n\n      <div class=\"shortcode sh-px-3 sh-py-1.5 sh-bg-neutral-100 !sh-text-black !sh-border !sh-border-gray-300 sh-flex sh-items-center\">\n        <div><button id=\"accordion1accpane1\" class=\"shortcode sh-text-base sh-text-left sh-font-semibold sh-no-underline hover:sh-underline focus:sh-outline-none focus-visible:sh-ring sh-cursor-pointer sh-bg-neutral-100 !sh-text-black\" data-toggle=\"ui_lib_accordion\" data-target=\".accordion1accpane1\" data-parent=\"accordion1\" aria-controls=\"accordion1accpane1\" aria-expanded=\"1\">There is no employee list on the WordPress Contact page.<\/button><\/div>\n      <\/div>\n      <div class=\"shortcode sh-text-black !sh-border-x !sh-border-gray-300 sh-block sh-h-auto sh-max-h-0 sh-overflow-hidden sh-transition-max-height sh-duration-500 sh-ease-in-out accordion1accpane1\"  data-parent=\"acc_accordion1\" >\n        <div class=\"shortcode sh-px-2 sh-py-2\"> <\/p>\n<h3>Possible cause 1: t<strong>he Contact page hasn&#8217;t been published. <\/strong><\/h3>\n<p>In WordPress, click &#8220;Pages&#8221;\u00a0in the left navigation pane, and find the contact page, you&#8217;ll see that it&#8217;s labeled as &#8220;Draft&#8221; and there is a &#8220;Preview&#8221; instead of &#8220;View&#8221; option.<br \/>\n<a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_defaultPage.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-908\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_defaultPage-300x221.png\" alt=\"contact_defaultPage\" width=\"300\" height=\"221\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_defaultPage-300x221.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/contact_defaultPage.png 488w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Publish the page, then refresh your browser, the employee list will load after a few seconds.<\/p>\n<h3>Possible cause 2: the Contact page hasn&#8217;t been configured.<\/h3>\n<p>In your WordPress site, click &#8220;<strong>Options<\/strong>&#8221; in the left navigation pane, under &#8220;<strong>Library Unit Option<\/strong>&#8220;, you&#8217;ll see &#8220;<em>None of These<\/em>&#8221; is selected for the &#8220;<strong>Library Unit<\/strong>&#8221; field, click the drop-down arrow and select the appropriate unit, then\u00a0click the &#8220;Update&#8221; button to publish the change.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/wpOptions.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-950\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/wpOptions-300x125.png\" alt=\"wpOptions\" width=\"300\" height=\"125\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/wpOptions-300x125.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/wpOptions-768x320.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/wpOptions-1024x426.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/wpOptions.png 1185w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Go back to the <strong>Contact<\/strong> page, refresh the browser, after a few seconds the employee list will display.<\/p>\n<h3><strong>Possible cause 3: the unit AD group hasn&#8217;t been mapped in the Library Directory.<\/strong><\/h3>\n<p>Go to the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a> website, find your unit, click the &#8220;<strong>Edit Unit<\/strong>&#8221; link in the <strong>Actions<\/strong> column, on the &#8220;<strong>Edit Library Unit<\/strong>&#8221; page, scroll down to the &#8220;<strong>Active Directory Unit Code<\/strong>&#8221; field, click the drop-down arrow and select your unit, then scroll down to the bottom of the page and click the &#8220;Save Changes&#8221; button. Refresh the Contact page, the employee list will load after a few seconds.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-954\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-300x96.png\" alt=\"unitAD\" width=\"300\" height=\"96\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-300x96.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-768x246.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-1024x329.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD.png 1072w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>If none of the above steps has resolved the issue, please send an email to <a href=\"mailto:webmaster@library.illinois.edu\">webmaster@library.illinois.edu<\/a>, a web team member will contact you soon.<\/p>\n<\/div><\/div>\n\n      <div class=\"shortcode sh-px-3 sh-py-1.5 sh-bg-neutral-100 !sh-text-black !sh-border !sh-border-gray-300 sh-flex sh-items-center\">\n        <div><button id=\"accordion1accpane2\" class=\"shortcode sh-text-base sh-text-left sh-font-semibold sh-no-underline hover:sh-underline focus:sh-outline-none focus-visible:sh-ring sh-cursor-pointer sh-bg-neutral-100 !sh-text-black\" data-toggle=\"ui_lib_accordion\" data-target=\".accordion1accpane2\" data-parent=\"accordion1\" aria-controls=\"accordion1accpane2\" aria-expanded=\"false\">I logged in the Library Directory but didn't see Edit Staff option in the Actions column.<\/button><\/div>\n      <\/div>\n      <div class=\"shortcode sh-text-black !sh-border-x !sh-border-gray-300 sh-block sh-h-auto sh-max-h-0 sh-overflow-hidden sh-transition-max-height sh-duration-500 sh-ease-in-out accordion1accpane2\"  data-parent=\"acc_accordion1\"  inert>\n        <div class=\"shortcode sh-px-2 sh-py-2\"> \n<h3><strong>Possible cause 1: the unit AD group hasn&#8217;t been mapped in the Library Directory.<\/strong><\/h3>\n<p>Go to the\u00a0<a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a>\u00a0website, find your unit, click the &#8220;<strong>Edit Unit<\/strong>&#8221; link in the\u00a0<strong>Actions<\/strong>\u00a0column, on the &#8220;<strong>Edit Library Unit<\/strong>&#8221; page, scroll down to the &#8220;<strong>Active Directory Unit Code<\/strong>&#8221; field, click the drop-down arrow and select your unit, then scroll down to the bottom of the page and click the &#8220;Save Changes&#8221; button.\u00a0Log off the Library Directory and then log back on, you should see the &#8220;<strong>Edit Staff<\/strong>&#8221; option in the <strong>Actions<\/strong> column now.<\/p>\n<p><a href=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-954\" src=\"http:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-300x96.png\" alt=\"unitAD\" width=\"300\" height=\"96\" srcset=\"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-300x96.png 300w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-768x246.png 768w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD-1024x329.png 1024w, https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-content\/uploads\/sites\/23\/2017\/05\/unitAD.png 1072w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<h3><strong>Possible cause 2: you&#8217;re not an OU Admin of your unit&#8217;s Active\u00a0Directory groups.<\/strong><\/h3>\n<p>Please ask your unit head to <a href=\"http:\/\/otrs-prod.library.illinois.edu\/otrs\/customer.pl\">log a ticket<\/a> and request the Library IT to give you the <strong>OU Admin permission<\/strong>.<\/p>\n<\/div><\/div>\n\n      <div class=\"shortcode sh-px-3 sh-py-1.5 sh-bg-neutral-100 !sh-text-black !sh-border !sh-border-gray-300 sh-flex sh-items-center\">\n        <div><button id=\"accordion1accpane3\" class=\"shortcode sh-text-base sh-text-left sh-font-semibold sh-no-underline hover:sh-underline focus:sh-outline-none focus-visible:sh-ring sh-cursor-pointer sh-bg-neutral-100 !sh-text-black\" data-toggle=\"ui_lib_accordion\" data-target=\".accordion1accpane3\" data-parent=\"accordion1\" aria-controls=\"accordion1accpane3\" aria-expanded=\"false\">I made changes in the Library Directory but they're not reflected on the Contact page<\/button><\/div>\n      <\/div>\n      <div class=\"shortcode sh-text-black !sh-border-x !sh-border-gray-300 sh-block sh-h-auto sh-max-h-0 sh-overflow-hidden sh-transition-max-height sh-duration-500 sh-ease-in-out accordion1accpane3\"  data-parent=\"acc_accordion1\"  inert>\n        <div class=\"shortcode sh-px-2 sh-py-2\"> \n<p>In the <a href=\"https:\/\/libdirectory.library.illinois.edu\/\">Library Directory<\/a>, click &#8220;<strong>APIs<\/strong>&#8221; in the top menu, scroll down to the bottom of the page and click &#8220;<strong>Flush cached data<\/strong>&#8221; under &#8220;<strong>Admin Functions<\/strong>&#8220;. Refresh the <strong>Contact<\/strong> page to see if the changes are effective. Please note, it may take up to 5 minutes for the various systems to synchronize.<\/p>\n<p><\/div><\/div><br \/>\n<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0Click an image to view at full size. Each library WordPress site has a default &#8220;Contact&#8221; page that is set up to display the unit employee list automatically. Click &#8220;Pages&#8221; in the left navigation pane, and find the &#8220;Contact&#8221; page, if it&#8217;s\u00a0labeled as &#8220;Draft&#8221;, publish the page first, otherwise the employee list won&#8217;t appear. Click [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":1277,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-663","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/pages\/663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/comments?post=663"}],"version-history":[{"count":17,"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/pages\/663\/revisions"}],"predecessor-version":[{"id":3246,"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/pages\/663\/revisions\/3246"}],"up":[{"embeddable":true,"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/pages\/1277"}],"wp:attachment":[{"href":"https:\/\/wordpress.library.illinois.edu\/wp-training\/wp-json\/wp\/v2\/media?parent=663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}