Crisis Services - Staff Website

University of Illinois Crisis Services

Good information from the Chancellor’s office if you encounter students in distress during finals:

As you know, this is a stressful time for many of our students. The usual tensions, such as personal and family stress, can be amplified at the end of the semester with final examinations, deadlines for projects and papers, and even returning home for the break.

tudents in your classes or laboratories who show signs of panic, depression, anxiety, excessive fatigue, avoidance, confusion or who report conditions such as their “mind goes blank,” may need your help and encouragement in seeking assistance.

If you become concerned about a student, the Student Assistance Center (SAC) is here to assist you. The SAC Dean on Duty is available Monday – Friday from 10:00 a.m. – 3:00 p.m. Additionally, the Emergency Dean Program provides a University administrator who is on-call to assist in emergency situations that occur after business hours. To reach the SAC or the Emergency Dean, please call 333-0050. You can find additional information about these programs or refer a student for assistance by visiting

Listed below are some of the specialized programs and services offered to support students:

Psychological, Interpersonal, and Academic Concerns
Counseling Center
2nd Floor, Turner Student Services Building
8:00 a.m. – 5:00 p.m., Monday through Friday
(open until 7 p.m. by appointment on Wednesday and Thursday)
Phone: 333-3704

McKinley Mental Health
313 McKinley Health Center
8:00 a.m. – 5:00 p.m., Monday through Friday
Phone: 333-2700

Stress Management/Self-Help
McKinley Health Resource Center
222 McKinley Health Center
8:00 a.m. – 5:00 p.m., Monday through Friday
Phone: 333-6000

Health Resource Center at the Illini Union
129 Illini Union (north)
8:00 a.m. – 8:00 p.m., Monday through Friday
12:00 p.m. – 6:00 p.m., Saturday
Phone: 244-5994

McKinley Health Education offers individual consultations for students interested in learning relaxation and other stress/time management skills. For more information, please call 333-2700.

After Hours Psychological Emergencies and Other Critical Problems
The Counseling Center and McKinley Health Center collaborate with Rosecrance Central Illinois to provide students with Psychological Emergency Services, which are available 24 hours per day, 365 days a year, and focus on problems that need to be addressed immediately (e.g., serious illness, death in the family, severe anxiety, suicidal crisis).
For a consultation with a mental health professional after office hours, call the Crisis Line at 359-4141. You and the mental health professional can strategize about the best way to make certain help is received.