October 13, 2021 Meeting of Library Assessment Committee

Community Agreement

• Listen Actively: Try to understand others before being understood.
• Step In, Step Back: Step up and use your voice or Step Back and make space for others.
• Speak from Your Own Lived Experience: Use “I” statements and refrain from telling other people’s stories.
• Invest In Yourself and Invest in Each Other: Honor our shared space and keep time in mind.
• Think Beyond Binaries: Hold multiple perspectives at once.
• Stories Stay, Lessons Go: Confidentiality and personal privacy.
• Repair Harm: Seek space to repair harm when we mess up.

1. Library Assessment updates (5 min.) 

• Fall 2021 Sweeps Week (October 11-17)
• Fall 2021 Library Service Satisfaction Survey (Opens soon)
• Student-Focused Spaces Team (3-year working group). Proposal submitted to EC.
• Meeting Schedule and Community of Practice (CoP) Meetings:  https://uofi.box.com/s/1hk37136di9f91hoj9j5lc1w1l58rhyq (Tentative, subject to change)

2. Volunteers needed to review unit annual reports and work on a post-submission analysis (5 min.) –https://www.library.illinois.edu/staff/administration/services/annualreports/fy2020-unit-annual-reports/

3. Brainstorm 2021-2022 project ideas 

• • What do you wish you knew? (Keep assessment in mind. Also, aim for projects that can be completed within the 2021-2022 year.)
  • What metrics you want to measure for success? (Also, which success: student success, staff, faculty, library collections, services?)

• Free writing (5 min.)
• Discussion
• Decision time

4. Idea for November Community of Practice (CoP)

Jen-chien Yu, Kirsten Feist, Rebecca Smith, Yali Feng, Ruthann Mowry, Shuyong Jiang, Belinda Bolivar, Alex Deeke, Mary Ton, Amy Fry, Lindsay Taylor

1. Library Assessment Updates

• Fall Sweeps Week is this week (Oct 11 – 17)
• Fall 2021 Library Service Satisfaction Survey will release soon (waiting on IRB)
  • Belinda is leading the survey
• Student-Focused Spaces Team has been proposed
  • Initiative came from the Main/UGL move but will expand spaces assessment across campus

2. November Community of Practice (CoP) Meeting

• Next meeting (November) will be the first Community of Practice (CoP) meeting. Jen called for topics or hosts for this meeting.
  • Suggestions for topics:
    • building trust and learning to listen (esp. with sensitive conversations)
    • survey techniques
  • Belinda and Kirsten will host the CoP meeting focusing on the first topic (building trust and learning to listen)

3. Annual Reports: Post-Submission Analysis

• Although assessment historically has not been involved in annual reports other than providing sweeps week and general statistics, we are aiming to do a post-submission analysis for FY21 reports.
• Jen called for volunteers to help out with reading and analysis
  • Amy, Alex, Ruthann, Yali, & Shuyong volunteered to help
  • Plan is to break into pairs and each pair will review 5 reports

4. Brainstorming for Projects

• Members took 5 minutes to individually free write ideas on the brainstorming questions:
  1. What do you wish you knew? (Keep assessment in mind. Also, aim for projects that can be completed within the 2021-2022 year.)
  2. What metrics you want to measure for success? (Also, which success: student success, staff, faculty, library collections, services?
• Jen shared a google doc with a table for entering ideas/questions/assessment plans. Committee members took a few minutes to copy ideas from their free write into the chart.
• Committee reviewed and discussed ideas presented on the Google doc
• Members voted for two ideas on the Google doc
  • Jen will send the document to members who were unable to attend today’s meeting so they can vote as well

5. Other Updates

• Belinda and Lindsay attended a recent Illinois Webmaster’s event: Explore with Hadi Accessibility Discussion which focused on an accessibility review of online survey tools (focus on Google Forms, Microsoft Forms, Qualtrics, Survey Monkey). This blog summarizes some of the findings: https://www.washington.edu/accessibility/2021/09/28/online-survey-tools/