March 10, 2021 Meeting of Library Assessment Committee

Community Agreements

• Listen Actively: Try to understand others before being understood.
• Step In, Step Back: Step up and use your voice or Step Back and make space for others.
• Speak from Your Own Lived Experience: Use “I” statements and refrain from telling other people’s stories.
• Invest In Yourself and Invest in Each Other: Honor our shared space and keep time in mind.
• Think Beyond Binaries: Hold multiple perspectives at once.
• Stories Stay, Lessons Go: Confidentiality and personal privacy.
• Repair Harm: Seek space to repair harm when we mess up.

1. Library Assessment Updates (20 min.)

• Share of agenda/minutes
• Library Assessment Forum
• Library Assessment Specialist search
• 2021 Library Service Satisfaction Survey (Open March 9-29) OPRS Protocol #21655, SARA Approval #00017
• Sweeps Week (March 8-14)
• MyLibrary virtual focus group (John)
• Additional materials in Box
• Upcoming events:
  • Assessment of Library Instruction Session (March 18, 2:30pm-4:00pm , internal)
  • Assessment Brown Bags
    https://provost.illinois.edu/assessment/learning-outcomes-assessment/resources-examples/assessment-planning-workshops/
  • Last FREE Library Assessment Half-Day Conferences
    https://arl.formstack.com/forms/lac_registration_march17

2. Library Assessment Forum (20 min.)

• Date: June?
• Format (talks, panels, etc.)
• Length
• Topics

3. Round-robin updates

Jen-chien Yu, Peg Burnette, Megean Osuchowski, Geoffrey Ross, Erin Kerby, Rebecca Smith, Yali Feng, Ruthann Miller, Tricia Lampron, John Laskowski, Lindsay Taylor

1. Library Assessment Updates

• Discussion about Library Assessment Committee meeting minutes and agenda posted on WordPress
  • Aim for committee transparency – continue to post meeting minutes publicly
  • Community guideline “stories stay, lessons go” – remove individual names to discussion comments
• Library Assessment Specialist search is ongoing
• 2021 Library Service Satisfaction Survey (Open March 9-29)
• Sweeps Week (March 8-14) is this week
• MyLibrary virtual focus group (John)
  • Zoom sessions with undergraduate students this and next week
  • Conversation aimed at how students use/perceive UGL
  • Want to create a sense of belonging during space transition
  • Participants will download a grid to layout ideal library space
• Report back on UX Valentine’s Project (John)
  • 3-4 responses
  • Not sure if repeating next year: responses did not give insight into any action items
  • Difficult to do assessment through social media because the library’s social media is branched out into many pages and followers do not seem to be active/engaged
  • Responses suggest students still see library as book-space
• Additional materials in Box
  • Examples of professional vs. researcher transcripts in response to previous LAC meeting discussion
    • Transcription options as topic for the LAC Forum
  • UX study asking participants to “design a vehicle” of the library: revealing perception through creative responses
  • Power point about assessing intermediate and distal outcomes with programming

2. Library Assessment Forum Planning

• Date
  • Want to avoid conflict with research showcase (May 20 – 25) and ALA (June 23-29)
  • Planning for the week of June 14 – Jen will continue to check for conflicts
• Format (talks, panels, etc.)
  • Short talks instead of panels
    • Helpful to have a formal moderator throughout sessions
• Length
  • 1 – 1.5 hours
  • One hour in the morning, one hour in the afternoon
    • Flexibility for second/third shift staff who might want to attend
    • Schedule around lunch for desk schedule
    • Around lunchtime might also be too busy for desk schedule
• Possible Topic Suggestions
  • Transcription Do’s and Don’t’s
  • How to assess outreach and engagement
  • Presentation from Student Affairs
  • DEI focused topic