January 14, 2013 Meeting of User Education Committee

Agenda not yet available.

Members Present: Melody Allison (13), Susan Avery (ex officio), Merinda Hensley (ex officio), Lisa Janicke Hinchliffe (ex officio) – Chair, Carissa Phillips (13), Elizabeth Sheehan (13), Mara Thacker (14), Mark Wardecker (14), Sandra Wolf (14)

Members Absent: Ryan Ross (14)

Additional Attendees: Emma Clausen (Information Literacy GA)

1. FYI – Upcoming 2012-2013 Meetings – 10:00-11:00 am

2. Welcome and Agenda Review

Lisa reviewed the agenda and asked committee members if there were any additional items to add. No additions were made.

3. Primo Update

The committee briefly discussed recent communication from the implementation team about the update of Primo to the latest version and the added features and functionality released with the update. The committee discussed the need for staff training before end user marketing and instruction. The need to understand the fundamental behavior of Primo and when to suggest the tool to users was also underscored by committee members. The committee discussed the creation of instructional materials and the need for the interface and system to be stable in order to take screenshots.

The committee discussed the early release of Primo as a target in EasySearch and the impact on users. The visibility of the tool to users and adequate support for those that find the tool in EasySearch was discussed. The committee also discussed the utility of the Primo help documentation. Jenny Emanuel in RRSS is working with a graduate assistant to customize the help documentation for users. Committee members will closely review the Primo help file and the customized help documentation before the next meeting. Discussion of staff and user support and instructional materials will continue at the next meeting.

4. Blackboard Collaborate Update

The committee discussed that accounts are being created for units. Lisa noted that Cindy Ingold successfully used the system to chair an ALA committee virtual meeting. The committee discussed system requirements and the Java requirement. The committee discussed how to work with the Lync system when selecting a microphone headset to use in session. Lisa noted that documentation for the Library will be created by a graduate hourly employee recently allocated to the Office of Information Literacy from RRSS.

5. LibGuides

Transition

Lisa noted that the transition of LibGuides management from RRSS to the Office of Information Literacy is complete.

Ask-A-Librarian Widget

The committee discussed requiring the Ask-A-Librarian widget on all LibGuides, as proposed by the Reference Services Committee. The committee discussed potential issues with setting content policies such as outside traffic to the guides, especially from the Prairie Research Institute, whose guide traffic is mostly external, and the campus policy giving faculty intellectual freedom over the creation of instructional materials. The committee discussed the advantage of knowing that a user entered a chat from within a LibGuide. The committee also discussed updating best practices and creating LibGuide templates.

6. Information Literacy Graduate Assistant Request for 2013-2014

Sue Searing will submit one request to the Budget Group on behalf of the Office of Services. The position will support all members of the Office of Services.

7. Spring Information Literacy Workshop

The committee discussed potential speakers to invite to campus and the possibility of following a different model that may include workshops led by librarians from the University Library or a talk hosted by a local campus professional. Lisa invited committee members to be in touch with ideas.

8. Announcements/Open Discussion

Susan noted that construction is almost complete for the Media Commons in the UGL. She also noted that an informal space for meetings and presentations has opened behind the staff area on the north side of the library.

Beth shared that during renovation SSHEL’s information services and periodicals have been relocated to SSHEL South.

Submitted by Emma Clausen