{"id":109,"date":"2016-06-14T21:05:35","date_gmt":"2016-06-14T21:05:35","guid":{"rendered":"http:\/\/wordpress.library.illinois.edu\/library-technology\/?page_id=109"},"modified":"2024-09-24T14:30:48","modified_gmt":"2024-09-24T14:30:48","slug":"print-refunds","status":"publish","type":"page","link":"https:\/\/wordpress.library.illinois.edu\/library-technology\/print-refunds\/","title":{"rendered":"Print Refunds"},"content":{"rendered":"<p>You can request a print refund from\u00a0the\u00a0<a href=\"http:\/\/go.library.illinois.edu\/webprinting\">PaperCut<\/a>\u00a0website. <strong>These requests will be reviewed and approved for system errors only.<\/strong> Refunds will credit only your printing account and cannot be added back into an Illini Cash balance.<\/p>\n<ol>\n<li>Login to the\u00a0<a href=\"http:\/\/go.library.illinois.edu\/webprinting\">PaperCut<\/a>\u00a0website with your NetID and password.<\/li>\n<li>Go to the &#8220;Recent Print Jobs&#8221; screen. Next to the item you want a refund for, click on \u201crequest refund\u201d under the \u201cStatus\u201d column.\u00a0<a href=\"http:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-298 size-medium\" src=\"http:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund-300x102.png\" width=\"300\" height=\"102\" srcset=\"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund-300x102.png 300w, https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund-768x261.png 768w, https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund.png 1019w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Fill out the amount you want refunded and the reason for the refund. Click &#8220;Send&#8221; to submit your request.<a href=\"http:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_reason.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-299 size-medium\" src=\"http:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_reason-300x217.png\" width=\"300\" height=\"217\" srcset=\"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_reason-300x217.png 300w, https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_reason-768x557.png 768w, https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_reason.png 821w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>You should now see \u201cRefund Pending\u201d underneath &#8220;Printed&#8221; in the &#8220;Status&#8221; column, letting you know that your refund request has successfully sent.<a href=\"http:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_pending.png\" rel=\"attachment wp-att-110\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-301 size-medium\" src=\"http:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_pending-300x113.png\" width=\"300\" height=\"113\" srcset=\"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_pending-300x113.png 300w, https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_pending-768x290.png 768w, https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-content\/uploads\/sites\/5\/2016\/06\/refund_pending.png 957w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can request a print refund from\u00a0the\u00a0PaperCut\u00a0website. These requests will be reviewed and approved for system errors only. Refunds will credit only your printing account and cannot be added back into an Illini Cash balance. Login to the\u00a0PaperCut\u00a0website with your NetID and password. Go to the &#8220;Recent Print Jobs&#8221; screen. Next to the item you [&hellip;]<\/p>\n","protected":false},"author":62,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"top-single.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-109","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/pages\/109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/comments?post=109"}],"version-history":[{"count":12,"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/pages\/109\/revisions"}],"predecessor-version":[{"id":614,"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/pages\/109\/revisions\/614"}],"wp:attachment":[{"href":"https:\/\/wordpress.library.illinois.edu\/library-technology\/wp-json\/wp\/v2\/media?parent=109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}