{"id":119,"date":"2025-10-17T14:13:53","date_gmt":"2025-10-17T14:13:53","guid":{"rendered":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/?page_id=119"},"modified":"2026-07-28T19:11:27","modified_gmt":"2026-07-28T19:11:27","slug":"ask-a-librarian-reference-services","status":"publish","type":"page","link":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/services\/ask-a-librarian-reference-services\/","title":{"rendered":"Ask a Librarian &amp; Reference Services"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Ask a Librarian Chat<\/h2>\n\n\n\n<p>The Ask a Librarian Chat Widget will connect you with a member of our Library faculty or staff who is trained to assist you with finding the resources and information you need.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ask a Librarian Hours<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monday: 09:00 AM &#8211; 09:00 PM<\/li>\n\n\n\n<li>Tuesday: 09:00 AM &#8211; 09:00 PM<\/li>\n\n\n\n<li>Wednesday: 09:00 AM &#8211; 09:00 PM<\/li>\n\n\n\n<li>Thursday: 09:00 AM &#8211; 09:00 PM<\/li>\n\n\n\n<li>Friday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Saturday: 02:00 PM &#8211; 04:00 PM<\/li>\n\n\n\n<li>Sunday: 02:00 PM &#8211; 04:00 AM<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Additional Ways to Connect<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/forms.illinois.edu\/sec\/960560\">Email Us<\/a>&nbsp;\u2014 Responses within one business day.<\/li>\n\n\n\n<li>Text Us: (217) 686-4361<br>You can SMS text the library from any cellphone that supports text messaging.&nbsp;&nbsp;<strong>Standard charges apply<\/strong>, based on your cell phone plan with your account provider, for both messages you send and receive from us.<\/li>\n\n\n\n<li>Call us: (217) 333-2290<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Main Library Information Desk<\/h2>\n\n\n\n<p>The\u00a0Main Library Information Desk\u00a0(Info Desk) is a walk-up service point located in the first floor hallway at the \u201cT\u201d intersection connecting the three entrances to the building.\u00a0 Patrons and visitors can ask questions about Library resources and spaces here, as well as get help with their class and personal research projects.\u00a0 You can call the Info Desk at (217) 333 -2290, or email at:\u00a0<a href=\"mailto:reflib@library.illinois.edu\">reflib@library.illinois.edu<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information Desk Hours of Operation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Tuesday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Wednesday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Thursday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Friday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Saturday: Closed<\/li>\n\n\n\n<li>Sunday: Closed<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">International &amp; Area Studies Reference Services<\/h2>\n\n\n\n<p>The <a href=\"https:\/\/www.library.illinois.edu\/ias\/\" data-type=\"link\" data-id=\"https:\/\/www.library.illinois.edu\/ias\/\">IAS Library<\/a> employs library subject and area specialists in all areas of the International and Area Studies Library\u2019s collections. If you need help answering a reference question, these professionals are available to assist you. Please consult our&nbsp;<a href=\"http:\/\/www.library.illinois.edu\/ias\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">list of faculty and staff<\/a>&nbsp;to find the subject specialist that fits your needs.<\/p>\n\n\n\n<p>You may also fill out the&nbsp;<a href=\"https:\/\/forms.illinois.edu\/sec\/509570\">International and Area Studies Library Reference Information Request Form<\/a>&nbsp;to have a subject specialist contact you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p>Learn more about the University Library, its services, spaces, collections and expertise by <a href=\"https:\/\/faq.library.illinois.edu\/\" data-type=\"link\" data-id=\"https:\/\/faq.library.illinois.edu\/\">reviewing our FAQs<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ask a Librarian Chat The Ask a Librarian Chat Widget will connect you with a member of our Library faculty or staff who is trained to assist you with finding the resources and information you need. Ask a Librarian Hours Additional Ways to Connect Main Library Information Desk The\u00a0Main Library Information Desk\u00a0(Info Desk) is a [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":321,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-119","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/comments?post=119"}],"version-history":[{"count":12,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/119\/revisions"}],"predecessor-version":[{"id":1061,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/119\/revisions\/1061"}],"up":[{"embeddable":true,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/321"}],"wp:attachment":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/media?parent=119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}