Cluster Error (Report I-Share Charging/Discharging Problems)
Use this form to report to the Library Telephone Center items that give the following message:
"The patron cannot charge this item because it belongs to
another cluster and the patron has not requested it or the
Hold has expired."
- Please keep the HOLD slip from inside the item.
- Give the patron the item and tell them to check their MY ACCOUNT online for the DUE DATE of the item.
- Submit the form below or e-mail the Phonecenter with the patron and item information requested below.