Graduate Assistant Training Manual

Library Training Manual 2012-2013

This online version of the Graduate Assistant Training Manual contains all the information in the print version and more. Here you will find General Library Information, Library Personnel Information and Guidelines, Public Service Guidelines and Procedures, and a series of libguides with instructions on Finding Library Materials.

Section A: General Library Information

This section includes information on Schedules, Locations, Library Organization, and Emergency Contacts as well as Frequently Asked Questions.

Section B: Public Service Guidelines and Procedures

This section includes best practices for Public Service from RUSA, guidelines reference interactions in-person and with virtual tools including IM Collaborator and Google Voice. This section also includes instructions for keeping good reference statistics using Desk Tracker and the READ Scale.

Section C: Graduate Assistant Personnel Information

This section is comprised primarily of information available from Library Human Resources for Graduate Assistants.

Section D: Finding Specific Library Materials

This section is comprised of a series of libguides with instructions on how to find specific library materials: Finding Books, Finding Articles, and Finding Online Reference Materials