Windows PCs are available for public use in both SSHEL North (Room 100) and SSHEL South (Room 101). These computers can access the internet and have the Microsoft Office suite. To ensure that any work you begin on the computers will not be lost, save your work to a USB drive. It is possible to listen to music or watch videos on the library computers; however, users must supply their own headphones.
Wireless internet is available to visitors with laptop computers throughout throughout the Library building. Both IllinoisNet and UIUCNet are accessible throughout the building and require a valid UIUC NetID to connect. Campus visitors can use UI Public Wireless after filling out a short online registration form.
Printing is available from all public computers in SSHEL. You can also print from your laptop to the SSHEL public printer. The printers in SSHEL will only print in black and white. Documents printed in color will be sent to the color print release stations. These are located in the Undergraduate Library and in the Main Information Desk Area on the second floor of the Main Library. We can not put your paper (for example, resume paper) in our printers.
Printing costs $0.10 per page. University of Illinois at Urbana-Champaign students, faculty, or staff can charge print jobs to their university accounts. All users have the option to pay cash, but will have to pay and pick-up printouts at the Undergraduate Library's Circulation desk. Anyone may also set up a "prepaid account" which acts like a debit card. Contact the Library Systems Office at 244-4688 if you want to charge against a department Banner/FOAPL account on an ongoing basis.
I hit print, but my document is not printing at SSHEL's printer.
Be sure to select LibraryB&W when printing. Then, you will need to release the print job by logging onto the print release station computer using your NetID and password. If your document still won't print, ask for assistance at the Information Services Desk.
My document is over 100 pages and it's not printing.
Print the file in multiple sections (e.g. pages 1-25, 25-50, etc.)
Where can I pay with cash?
Select the printer called "UGL B&W" or "UGL Color." After hitting print, go to the Undergraduate Library Circulation Desk and pay for the print job. At this time, the Undergraduate Library Circulation staff with release your print job for printing at one of their print release stations.
The release station is not letting me login.
Make sure you are using your NetID/Active Directory credentials. If you enter your password incorrectly too many times, your account may have been locked. You can unlock it using the CITES Password Management portal, http://www.ad.uiuc.edu/.
Why can I print directly to the printer in some libraries, but not others?
To reduce waste paper and make it easier for patrons to find their print jobs, the busiest libraries have a release station next to the printers. This makes it easier to find your documents, because they print right next to you when you release the job. Release stations are located in SSHEL, Undergraduate Library, Grainger Engineering Library, Funk-ACES Library, and MPAL.
My job didn’t print, or it printed incorrectly. How do I request a refund?
You can view your printing history and request a full or partial refund by checking your PaperCut account. In the lower right hand corner of the monitor near the time, click on the little white arrow in the taskbar to show all running programs, then double-click on the green "P" PaperCut icon. In the small window, click "Details" and login with your NetID and password to view print job history and request refunds. This can also be reached by clicking the Details link in the PaperCut pop-up client.
Black and white photocopy machines are located in both SSHEL North and SSHEL South.
Photocopies, using cash, a copy card or your I-card, are 20 cents for 8.5 x 11" and 8.5 x 14" sized photocopies. A change machine is located in the underground passageway to the Undergraduate Library.
A copy card dispenser is in SSHEL North next to the copy machine. You can add money to your copy card or I-card. Copy cards cost $1.00 and come pre-loaded with $0.50 worth of copies. More value may be added at the time of purchase or any time thereafter. Using a copy card instead of your I-card eliminates the risk of leaving your I-card in a copy machine, which decreases card replacement costs and helps prevent theft and misuse of your I-card. If your copy card does not work correctly, call Campus Vending at (217) 333-7106 or stop by Illini Union room 333 (northwest corner, third floor) during business hours. If the Copy Card Machine in SSHEL does not work correctly, please notify SSHEL staff. For more information about value cards, please see Campus Vending Value Card.
A scanner is available in SSHEL South and SSHEL North and a microfiche/microfilm digital scanner is located in the History, Philosophy, and Newspaper Library (Room 246 Main Library).
SSHEL has a microfiche reader/printer as well as a microfiche scanner in SSHEL North. The printers are coin-operated.
Audiovisual editing and viewing equipment is available for students, faculty, and staff at the Undergraduate Library.
There are no public fax machines in any of the campus libraries. Campus Printing does offer faxing services, and Champaign Public Library has a fee-based public fax machine. There are also online faxing services.
None of the campus libraries offer lamination services. Campus Printing offers lamination, as do FedEx Office and other copy shops.