What you told us about the library on Snapshot Day

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Snapshot Day Survey

We spent the day listening to our users. 852 people completed a short survey about their experience with the Library on April 11th. We asked you two questions: "Why are you using the Library website today?" and "What do you like the best about the library?"

If you have any questions about this survey, please contact Scott Walter.

Why are you using the Library website today?

The most common response to this question was: “to conduct research for a paper/project” (26%). Other common responses to this question included: “to locate articles/papers” (24%);and “to find holding/availability information for print materials” (13%). Some people provided more that one reason for using the library web site.

Why are you using the Library website today?

Category

Count

Percentage

Research for a paper/project (where locating a specific type of material, like an article, book, etc. wasn’t indicated)

233

26.36%

Locate articles/papers

214

24.21%

Look up holding/availability information for print/physical materials (non-media)

118

13.35%

Other (includes a majority of “to take the survey” responses)

75

8.48%

Renew Materials/Check Library Account

65

7.35%

Course Reserves

43

4.87%

Computer/Facility (using a computer to check email, in the library to meet with a study group, etc.)

29

3.28%

Look for media (CD, DVD, VIDEO GAME etc.)

27

3.05%

Work/employee

26

2.94%

Useful/Fun (Answers like “I check the library web page every day to see what’s going on” or “Because I made it my computer’s default home page”)

15

1.70%

Find A Library or Librarian/Library Hours/other Library Info

14

1.58%

Use a licensed online resources that isn’t a full text journal/newspaper/e-book (e.g. Oxford English Dictionary)

10

1.13%

Request/Check Status of an Interlibrary Loan

7

0.79%

Looking for library created content: Tutorials, FAQs, web pages, local databases (IDEALS, ContentDM, etc.)

6

0.68%

Get Help (via chat, email, or phone)

2

0.23%

A word visualization of the responses to the question:  "Why are you using the library website today?"

A word visualization of the most commons words occurring in responses to the question, jumbled together in horizontal and vertical orientation, in multiple colors. More common words are rendered larger. The largest words, in descending order, are research, find, articles, library, look, journal, class, books, paper, book, check, online, access, need.

What do you like the best about the library?

A word visualization of the responses to the question "What do you like the best about the library?"


A word visualization of the most commons words occurring in responses to the question, jumbled together in horizontal and vertical orientation, in multiple colors. More common words are rendered larger. The largest words, in descending order, are library, search, make, help, need, find, use, good, articles, great, think, online, nothing, everything, website.

 

The following are just decorative images. Please ignore them.

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