Snapshot Day Survey
We spent the day listening to our users. 852 people completed a short survey about their experience with the Library on April 11th. We asked you two questions: "Why are you using the Library website today?" and "What do you like the best about the library?"
If you have any questions about this survey, please contact Scott Walter.
Why are you using the Library website today?
The most common response to this question was: “to conduct research for a paper/project” (26%). Other common responses to this question included: “to locate articles/papers” (24%);and “to find holding/availability information for print materials” (13%). Some people provided more that one reason for using the library web site.
|
Category |
Count |
Percentage |
|
Research for a paper/project (where locating a specific type of material, like an article, book, etc. wasn’t indicated) |
233 |
26.36% |
|
Locate articles/papers |
214 |
24.21% |
|
Look up holding/availability information for print/physical materials (non-media) |
118 |
13.35% |
|
Other (includes a majority of “to take the survey” responses) |
75 |
8.48% |
|
Renew Materials/Check Library Account |
65 |
7.35% |
|
Course Reserves |
43 |
4.87% |
|
Computer/Facility (using a computer to check email, in the library to meet with a study group, etc.) |
29 |
3.28% |
|
Look for media (CD, DVD, VIDEO GAME etc.) |
27 |
3.05% |
|
Work/employee |
26 |
2.94% |
| Useful/Fun (Answers like “I check the library web page every day to see what’s going on” or “Because I made it my computer’s default home page”) |
15 |
1.70% |
|
Find A Library or Librarian/Library Hours/other Library Info |
14 |
1.58% |
|
Use a licensed online resources that isn’t a full text journal/newspaper/e-book (e.g. Oxford English Dictionary) |
10 |
1.13% |
|
Request/Check Status of an Interlibrary Loan |
7 |
0.79% |
| Looking for library created content: Tutorials, FAQs, web pages, local databases (IDEALS, ContentDM, etc.) |
6 |
0.68% |
|
Get Help (via chat, email, or phone) |
2 |
0.23% |
A word visualization of the responses to the question: "Why are you using the library website today?"
What do you like the best about the library?
A word visualization of the responses to the question "What do you like the best about the library?"
The following are just decorative images. Please ignore them.
