What you told us about the library on Snapshot Day

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Snapshot Day Survey

We spent the day listening to our users. 1,075 people completed a short survey about their experience with the Library on April 13th. We asked you two questions; "Why are you using the Library website today?" and "How can we help you meet your goals or improve your experience while using the Library today?"

If you have any questions about this survey, please contact Scott Walter.

Why are you using the Library website today?

The most common response to this question was: “to locate articles/papers” (26%). Other common responses to this question included: “to conduct research for a paper/project” (21%); “to find holdings/availability information for print materials” (14%); “computer/facility use (7%)”; and “to access course reserves” (7%).” Some people provided more that one reason for using the library web site.

Why are you using the Library website today?

Category

Count

Percentage

Locate articles/papers

321

26.18%

Research for a paper/project (where locating a specific type of material, like an article, book, etc. wasn’t indicated)

259

21.13%

Look up holding/availability information for print/physical materials (non-media)

173

14.11%

Computer/Facility (using a computer to check email, in the library to meet with a study group, etc.)

89

7.26%

Course Reserves

88

7.18%

Renew Materials/Check Library Account

85

6.93%

Other (includes a majority of “to take the survey” responses)

53

4.32%

Find A Library or Librarian/Library Hours/other Library Info

29

2.37%

Use a licensed online resources that isn’t a full text journal/newspaper/e-book (e.g. Oxford English Dictionary)

26

2.12%

Look for media (CD, DVD, VIDEO GAME etc.)

26

2.12%

Request/Check Status of an Interlibrary Loan

25

2.04%

Looking for library created content: Tutorials, FAQs, web pages, local databases (IDEALS, ContentDM, etc.)

24

1.96%

Useful/Fun (Answers like “I check the library web page every day to see what’s going on” or “Because I made it my computer’s default home page”)

22

1.79%

Get Help (via chat, email, or phone)

6

0.49%

A word visualization of the responses to the question "Why are you using the Library website today?"

A word visualization of the most commons words occurring in responses to the question, jumbled together in horizontal and vertical orientation, in multiple colors. More common words are rendered larger. The largest words, in descending order, are research, find, articles, library, look, journal, class, books, paper, book, check, online, access, need.

How can we help you meet your goals or improve your experience while using the Library today?

A word visualization of the responses to the question "How can we help you meet your goals or improve your experience while using the Library today?"


A word visualization of the most commons words occurring in responses to the question, jumbled together in horizontal and vertical orientation, in multiple colors. More common words are rendered larger. The largest words, in descending order, are library, search, make, help, need, find, use, good, articles, great, think, online, nothing, everything, website.

 

The following are just decorative images. Please ignore them.

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