2011-2012: Acting Women and Gender Studies Librarian
2006-2007: Acting Library and Information Science Librarian
2001-2002: Visiting Reference Librarians, University of Illinois at Urbana-Champaign.
2000-2001: Freelance Librarian, Primary client: Accelerated Solutions Environment, Cap Gemini, Ernst & Young.
1999-2000: Project Leader/Reference Librarian for the Undergrad Commons, Iowa State University Library.
Fall 2009- Ph.D of Library and Information Science: University of Illinois at Urbana-Champaign, Urbana, IL. (in progress)
1999 - Master's of Library and Information Science: University of Illinois at Urbana-Champaign, Urbana, IL.
1993 - Bachelor's of Arts, Religious Studies: Grinnell College, Grinnell, IA.
Adjunct Instructor, 504: Reference Sources and Services. University of Illinois at Urbana-Champaign, Graduate School of Library and Information Science. Taught at Spring 2011.
Adjunct Instructor, 540: Reference Sources and Services. Rutgers University, Online Masters in Library and Information Science. Taught at Spring 2009.
Awards and Distinctions
RUSA MARS Achievement Award Certificate (aka: My Favorite Martian) presented in recognition of service to the RUSA MARS section of the American Library Association, (2010).
Work exchange at the Shanghai Library for May 2008 in the areas of reference and interlibrary lending. Purchased books in support of the new U of I Translation Studies program, (2008).
Participant in a two-week leadership institute and year-long practicum organized by the Council on Library and Information Resources and EDUCAUSE, (2006).
Best Proposal in the Basic Course Division, National Communication Association, Basic Course Division, (2000).
Ward, David and M. Kathleen Kern. "Combining IM and vendor-based chat: A report from the frontlines of an integrated service." Libraries and the Academy, 6/4 (2006): 417-429.
Radford, Marie and M. Kathleen Kern. "A multiple-case study investigation of the Discontinuation of nine chat reference services." Journal of Information and Library Research, 28/4 (2006): 521-547.
Kern M. Kathleen. "Looking at the bigger picture: An integrated approach to evaluation of chat reference services." The Reference Librarian 46/95-96 (2006): 99-112.
Kern, M. Kathleen and Cherie Weible. "Reference as an access service: Collaboration between reference and interlibrary loan departments." Journal of Access Services, 3/1 (2006): 17-35.
Kern, M. Kathleen. "Chat it up! Extending reference services to off-campus students." Journal of Library Administration, 41/1-2 (2005).
Glace, John, M. Kathleen Kern, et al. "Guidelines for implementing and maintaining virtual reference services. (RUSA Guidelines." Reference & User Services Quarterly, 44/1 (2004): 9-14.
Kern, M. Kathleen. "Have(n't) we been here before? Lessons from telephone reference." The Reference Librarian, 41/85 (2004): 1-17.
Kern, M. Kathleen, 2010. Virtual reference success: Tailoring services to your library. Chicago, ALA Editions. 148p.
Kern, M. Kathleen. 2014 (forthcoming). "Communicating with users: the reference interview." in Reimagining Reference in the 21st Century. Ed. David A. Tyckoson and John G. Dove. Purdue University Press.
Kern, M. Kathleen and S. Beth Woodard. 2015. "The reference interview." in Reference and Information Services: An Introduction. 5th Ed. Linda Smith and Richard Bopp. ABC-CLIO.
Jacob, JoAnn and M. Kathleen Kern. 2015. "Management of Reference Services." in Reference and Information Services: An Introduction. 5th Ed. Linda Smith and Richard Bopp. ABC-CLIO.
Kern, M. Kathleen. "Reference trends and best practices: Making it local." University of Nevada at Reno, September 12, 2012.
Kern, M. Kathleen. “Best Practices in Virtual Reference.” Reference Services Forum Keynote, Illinois Library Association Conference, Chicago, Sept 28, 2010.
Kern, M. Kathleen. "Beyond Question/Answer." Reference Evolution: Envisioning the Future, Remembering the Past, MARS/RSS Preconference, American Library Association Annual Conference, Washington, D.C., June 25, 2010.
Kern, M. Kathleen. “The Mediated Digital Library: Ranganathan and Green come to visit.” Libraries and the Digital Age 2008. Dubrovnik, Croatia. June 2, 2008.
Kern, M. Kathleen. “Can we see the future from here? Planning for the role of the research library.” Shanghai Library. Shanghai, China. May 29, 2008.
Kern, M. Kathleen and David Ward, "Training and management of virtual reference services: How RUSA standards can help." VRD 6th Annual Digital reference Conference: Creating a Reference Future, Cincinnati, OH: November 8-9, 2004.
Kern, M. Kathleen, "Finding the shape of virtual reference: Making decisions that fit your library." Illinois Library Association Annual Conference Pre-conference Workshop, Chicago, IL: September 28, 2004.
“The reference interview: Connecting in person and in cyberspace.” RUSA President’s Program. ALA Annual Conference 2002. Invited panelist.2002.
Past-President, Reference and User Services Association (RUSA), 2013-2014.
Member, American Library Association (ALA).
Member, Reference and User Services Association (RUSA).
Member, Association of College and Research Libraries (ACRL).