Assessment and Evaluation

Reports

Publications & Presentations

  • "Merging, Creating, Transforming: The New Service Model Program at the University of Illinois at Urbana-Champaign," JoAnn Jacoby and Susan E. Searing.  In Holder, Sara, and Amber Butler Lannon, eds. (2015). Difficult Decisions: Closing and Merging Academic Libraries,  Chicago:  ACRL, pp. 1-32. 
  • "Shifting Borders: Changes in the Scholarly Landscape and Integration of Area Studies Libraries to Accomplish New Service Goals in an Academic Library," Steve Witt, Joe Lenkart, and Lynne M. Rudasill. In Holder, Sara, and Amber Butler Lannon, eds. (2015). Difficult Decisions: Closing and Merging Academic Libraries. Chicago: ACRL, pp. 33-48.
  • "Merging the Social and Health Sciences Step by Step," Nancy P. O'Brien, Mary Beth Allen, Peg Burnette, Cindy Ingold, Kelly A. McCusker, and Beth Sheehan. In Holder, Sara, and Amber Butler Lannon, eds.(2015). Difficult Decisions: Closing and Merging Academic Libraries. Chicago: ACRL, pp. 49-72.
  • "Involving and Empowering Users to Shape New Service Models at the University of Illinois Library," JoAnn Jacoby and Susan E. Searing.  Abstracts of the 5th International Conference on Qualitative and Quantitative Methods in Libraries (QQML) 2013, Rome, Italy, 4-7 June 2013. http://www.isast.org/images/Book_of_ABSTRACTS_2013.pdf  
  • "Moving from Behind the Desk and Into the Flow: Assessing the Impact of Research Support Activities," JoAnn Jacoby.  In Katsirikou, A. and Skiadas, C. H., eds. (2011)  New Trends in Qualitative and Quantitative Methods in Libraries: Selected Papers Presented at the 2nd QQML. Singapore/Hackensack, NJ: World Scientific, pp. 55-62