Whether they are putting items on reserve or acquiring and streaming new media for classes Collection Management Services (until recently this department was called Information Processing Management) is essential to the way students are learning in the classroom today. The Streaming Media Collection is comprehensive, and growing every day, and they are the people to contact to request new media purchases. Collection Management Services is in charge of facilitating a number of technical services for the library, and while they do not have a public facing desk in the library they are eager to be in touch and assist.
Call them: (217) 244-3773
Visit their website: http://www.library.illinois.edu/ipm/