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Infrastructure Maintenance and Support

Overview

The IT IMS group works primarily in three areas:

1. Providing and managing networked server and storage environments comprising the infrastructure for IT applications & services
2. Configuring and managing data backup and restore, as well as designing and executing business continuity procedures and disaster recovery
3. Providing 3rd tier (advanced) support for the tools and applications that we have created and/or deploy

IT Infrastructure & Systems Architecture

• Data center - Server hardware, operating systems, and virtual machines
• Server systems administration, monitoring, and security
• Networked systems design
• SQL database administration (SQL Server, MySQL, PostgreSQL, & Oracle)
• Data storage systems and backups
• IT disaster preparedness

User Support

• We collaborate with the IT Help Desk and the IT Workstation & Networking Support units to provide services, so we are often involved in resolving support questions.
• Our staff occasionally provide training to Library employees.
• We provide technology workflow consulting.

For comments on this page contact: IT ISD

Last modified by: W Jason Strutz on 10/21/11