High Density Storage Transfer Service

Public Service Commitment

Transfer to Oak Street High Density Storage

https://www-s.library.illinois.edu/oakstreettransfer

Description

After staff sign in, the Transfer to Oak Street High Density Storage web application form takes in a location and an item barcode.  It checks the item to make sure it passes several criteria (being in an Oak Street location, properly formatted barcode, appropriate item type, appropriate item status, etc.)  If the criteria are met, it will display the transfer info on the screen. For units other than Central Management Services, it will also display a transfer slip for printing. If criteria are not met, it will display a summary of what caused the error. Both error and success states are logged in the Oak Street Transfer database.

 

When is this service available

As a web application, this service is available 24/7/365.

 

Priority level for this service

Problems with the Oak Street Transfer service are dealt with by Library IT (IMS staff) during normal Library IT business hours (M-F, 8:30-5:00.)

 

How to report a problem

If you have trouble using the service, please contact B.A. Davis-Howe or Jenny Maddox-Abbott in Collection Management Services. They will determine if a ticket should be submitted to Library IT. Incoming tickets and calls are reviewed and prioritized as they arrive between 8:30-5:00, Monday through Friday. 

 

Who can use this service

This service is restricted to Library employees who are trained in how to transfer items to High Density Storage. The service is behind a campus sign on system to ensure that only Library employees can access the application.

 

Documentation

There is no documentation at this time. Contact B.A. Davis-Howe or Jenny Maddox-Abbott if you need help using the service.

 

What you must have to use this service

To use the High Density Storage service, you must have a computer with an internet connection and a web browser.  A printer is also necessary for printing slips, preferably a receipt printer, as the print output is formatted for that device.

 

Service owners

·         B.A. Davis-Howe
·        Jenny Maddox-Abbott
·       Mary Laskowski

 

Dependencies on other services

 

Date created

12/08/2009

 

Date revised

07/28/2016