The billing transmits Voyager fine/fee data and PaperCut billing data to Banner. After AITS processes each billing file, they produce reports on Document Direct. We download these reports and run further scripts to reconcile rejected fines and produce reports summarizing the transactions.
The first part of the billing feed is run via automated processes on each Tuesday. The creation of reports from the billing run is done each Wednesday. For PaperCut billing, the submission of charges is done manually every other Thursday and reports are run on the next day.
Maintaining the billing feed is a high priority for Library IT. Changes, bug fixes, or other issues are addressed during normal Library IT business hours (M-F, 8:30-5:00) and take precedent over lower priority issues.
If you believe there is an issue with the billing feeds please log a ticket with the IT Help Desk. Please describe the problem and include examples if possible.
The billing feeds are routinely run by Help Desk staff.
Documentation can be found at G:\Systems\feeds\DownloadingBillingFeed.doc, https://www-s2.library.illinois.edu/lp/op/lso/billrun.pl, and G:\Systems\feeds\StudentBillFile.doc.
Permission to run the various scripts, appropriate access to the internal database, and access to the CARLI file server system.
The primary Service Manager is Jon Gorman in the IT Infrastructure and Software Development unit.