Most of the Library's electronic resource database vendors allow access to their products only from computers with an Internet (IP) address that is recognized as belonging to the U of Illinois at Urbana-Champaign campus. The library proxy server allows authorized members of the UIUC community to access these restricted databases off-campus.
Your web browser communicates with the proxy server in the library, which communicates with the e-resource web site for you, and makes it appear that you are on campus. After you're successfully authenticated, the proxy server will add this prefix to the online resources that you requested: http://www.library.illinois.edu/proxy/go.php?url= . This allows all of your requests to be from the University of Illinois campus.
Your NetID and AD (Active Directory) password are required to use the proxy service. It is how the Library verifies that you are affiliated with the University of Illinois at Urbana-Champaign. If you don't know your NetID or AD password, please visit CITES Account Services for assistance.
As a user, you don't have to do anything special to make this work. When you click a link from on a Library web page, the Library web server decides whether you need the proxy server. If you are off-campus, you are prompted for your University Net ID and Active Directory password. Once that's verified, you'll get a link to begin using the e-resource through the proxy server. Your connection will stay authorized until either you close your web browser, or don't communicate with the proxy server for two hours.
Both the library proxy server and CITES VPN service will re-route your internet traffic and change your IP address. However, the license terms for most of the Library's subscription databases restrict access to current University employees, students, and emeriti faculty. The CITES VPN allows a broader set of affiliated users, therefore even if you are connected to VPN, some electronic resources vendors may ask you to be authenticated by the Library proxy server to determine eligibility.
It should work in conjunction with the Library proxy server. Unlike a standard HTTP proxy server, the Library proxy presents web pages that appear to come from a normal web server. It does this by searching the content of the pages it retrieves on your behalf, and rewriting the URLs so they refer back to itself instead of the remote servers it proxies. Therefore, you should not change your web browser's proxy settings to use our service.
Depending on what kind of problem that you're experiencing:
If you're trying to log in the proxy server but getting "Incorrect NetID or password" from a Shibboleth page or "Not authorized" message from the proxy server, it means that either the NetID or password that you typed in was wrong or your status in the campus database doesn't allow you to access library electronic resources. Please contact CITES Help Desk for assistance.
If you are unable to access an online resource or being asked to pay for accessing a full text article in an electronic database (and you believe this is an error), it means that the individual e-resource or database may be having issues. Please contact the Library's Electronic Resources Management Working Group for assistance.
In rare cases, you may get an "HTTP 404 Server Not Found" or "HTTP 503 Service unavailable" message. This message means the proxy server is down or having issues. Please contact Library IT Help Desk at 217-244-4688 to report the problem.
When you access a library electronic resources via the proxy server, URLs are automatically
generated and variable. If you bookmark or link to them, you may receive an error or be directed to
an outside server later when you reuse them. To avoid this problem, you need to create a "proxied"
link by adding the Library proxy prefix (
) to the beginning of the URL to create a link. (Also check out the
ShortURL tool in
Webtools Toolbox to create a shortened version of the
URL.) A proxied link will take you to the resource through the Library's proxy server, ensuring
that you have access to the resource each time you use that link.
First, determine whether an electronic resource is accessible to off-campus users via the library proxy server using the Library Proxy Server Test Page /URL-helper. This online tool will tell you whether an online resource needs to be "proxied" or whether it can be "proxied". It will also create a "proxied" link for you and simulate the "off-campus" mode so you'll see what off-campus users experience after clicking the "proxied" link. Then, you can either copy and paste the "proxied" link to where you need it to be or create a "proxied" link using one of the following methods: