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Ask-A-Librarian at the Education & Social Science Library

im imageINSTANT MESSAGE US

On AOL, Yahoo, MSN, and Google Talk. Screen Names (same for all services): askessl - ESSL Library

askuiuc - Central Reference
askundergrad - Undergrad Library

How to IM Us | No IM Software?

Hours: Monday-Friday  1-4pm
Monday-Thursday  7-10pm
Saturday  noon- 4pm
Sunday  2-10pm

Live! Type in the box below to instant message with us.

 

email imageEMAIL US

Send us your questions.

Responses within two business days.

phone imagePHONE US

ESSL Reference Desk: (217) 244-1864

Hours

visit us imageVISIT US

Education and Social Science Library

Walk in or set up an Individual Research Consultation!

Hours

 

 

Sign up Online for an Individual Research Consultation!

Not sure where to start your research project/paper or which sources to use?
Sign up for a one-on-one appointment with a reference librarian to learn about the best databases, search strategies and information sources for your project or paper.

The Individual Research Consultation Program:

To schedule an individual appointment with a librarian, please fill out the Individual Research Consultation form online or ask for a print form from the Education and Social Science Library's Reference Desk.

About Ask-A-Librarian Reference Service

What types of questions can I ask?

Any question you might ask at the library's reference desk. Locating library materials, guidance in conducting research, looking up an address, or finding statistical information are all examples of the types of questions that can be answered using this service. For in-depth questions or other specialized assistance, please contact the Education and Social Science Library Reference Desk at (217) 244-1864 or schedule an Individual Research Consultation.

How do I submit a question via email?

Reference queries can be sent via e-mail to Ask-A-Librarian (educlib@uiuc.edu). Please include your name, e-mail address, and phone number in your message. To assist us in answering your query please include as much information about your question as possible. Your question will be received by a librarian in the Education and Social Science Library. Every effort will be made to respond to your query within two working days.

What is IM and how does it work?

IM stands for "Instant Message," and refers to software like AOL Instant Messenger which can be used to have a live conversation with a librarian. To contact us, send a message from your IM software to one of our Screen Names (Buddy Names): askessl (Education and Social Science Library), askuiuc (Main Reference Library) and askundergrad (Undergraduate Library).

If you do not wish to download and install Instant Messenger on your computer, you may use a web-based version at AIM Express. This service allows you to create a screen name and to chat, without downloading any software.

We also have accounts on Yahoo! Messenger and MSN Messenger with the same names (askessl, askuiuc and askundergrad).

Who can use this service?

IM services are intended primarily for the students, faculty, and staff of the University of Illinois at Urbana-Champaign. If you are not affiliated with UIUC, we are happy to answer questions concerning resources unique to the University of Illinois Libraries.

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