Library Committee Handbook

Web Content Working Group

Library Web Content Working Group Meeting Minutes October 21 2008

Library Web Content Working Group
University of Illinois, Urbana-Champaign
Meeting Minutes
10/21/2008 3pm
Main Library 428

In Attendance

Lori Mestre, Laura Hanson, Jenny Emanuel, John Weible, Darlene Chirolas, Lynne Rudasill, Helen Zhou, Camilla Fulton, Robert Slater, Bill Mischo

1. Review of the Library Web Content Policy

Make sure that the Library Web Content Policy makes it clear that the version they are looking at is the current policy. To do that, include the date the policy was created, when it was last reviewed, and when it was last amended at the very top of the document.

For questions about, comments on, or requests for changes to this policy, please contact current chair of the Web Content Working Group.

Add a bit about only needing to contact us before you post/host your initial content on a non-library web server or service platform they must contact us. Once they service has been cleared additional posts of content may not require additional approval or review.

Straw vote showed everyone in approval in principal, they'll follow up offline after the meeting.

2. Adding a link back to the library catalog in the template header

Initial response is yes. Darlene will look through old notes to see why we didn't choose to include it before. Possibly the problem was people wanted to go the gateway page (or an intermediary page of some sort) instead of the Voyager Catalog.

In all the usability testing, the search box (currently a Google site search against the library.uiuc.edu domain) was used by students to try to get library materials, not library web pages.

People still complain that they can't find Library Catalog and ORR on the home page. Maybe include these as secondary level links.

Lots of reference desk phone calls about "how do I get to the catalog" or "how do I find library databases". Many requests about how do I find a specific article."

Request that Merinda add a link to the actual Journal and Article Locator to her "how do I" "find a specific article" page.

Bring the How Do I pages up to the User Education Committee to see about centralizing the work for a general audience. Everyone points to the centralized version, versus a specialized version.

Rethink the How Do I section. Instead, perhaps offer Tutorials/Help tab or section.

Ask user ed to help us determine how to proceed with getting a centralized set of help pages that are of general purpose, and determine how to keep these updated.

The "Learn to Use the Library" site is a gathering and duplication of many of the links under the "How Do I" section on the gateway.

3. New version of Easy Search

Includes some auto-checking for author names in the current version, then translates that into the author search syntax for the target database.

Google is again stopping our searches because they are flagging our auto-searches as robots trying to harvest/attack their system.

Direct suggestive links for popular searches are in place now (like facebook). Units can suggest similar terms that they like "Where you looking for" type suggestions on. Right now, the set of terms has been drawn from analyzing searches, and picking the most common ones that seemed to be searches for particular services/resources, and not meant to search for articles or book. All ~200 databases we subscribe to could be added with their name/abbreviations to produce "were you looking for" prompts, as well as common misspellings of those names/abbreviations.

Would it be possible to add Easy Search to the header of all our LibGuides?

Easy Search may be tweaked in the future so that searches for dissertations could initiate a catalog search limited to dissertations.

Any questions about Easy Search, as well as suggestions for improvements, should be sent to Bill (w-mischo@illinos.edu).

Final Item: dark searching in the beta version: http://search.grainger.uiuc.edu/searchaid3/searchassist.asp

Dark searching in Easy Search initiates searches in databases that aren't part of the core set that a particular version of Easy Search is running against. Current dark searching is set to only display dark search results if the basic search set returns less than 25 hits in all basic databases it searches 9as long as items were found in the dark search targets).

4:04 Meeting adjourned