Staff Development and Training Committee Annual Report
Staff Development and Training Committee
August 16-2009-August 15, 2010
I. Committee Composition
a. Leadership: Beth Woodard, increased from ½ time to 2/3 time in August 2009. This increase in time allowed me to spend more time in managing the activities of subgroups of the committee, where a lot of the actual preparation and planning for training takes place. The whole committee usually meets more frequently than one time a month in the fall in order to plan activities. A lot of the work actually takes place, however, in the subcommittees.
Strong interest and support from the Staff Development and Training Committee. It is almost impossible to get everyone to attend on a regular basis, but a wide range of interests and jobs is very desirable on this committee, as this input is invaluable.
Susan Braxton (08/15/10)
Paula Carns (08/15/11)
Camilla Fulton (08/15/10)
Gail Hueting (08/15/11)
*Shuyong Jiang (08/15/10)
*Susan Schnuer (08/15/10)
Kate Swan (08/15/10)
*Sandy Wolf (08/15/11)
Lisa Hinchliffe, ex officio
Cindy Kelly, ex officio
Helen Zhou, ex officio
c. Subcommittees: Although this is standing committee is large, it does not have enough expertise to answer some of the specific questions that arise in planning. Subcommittees have been created to address specific needs. Meetings of subcommittees vary. Student training
o Student Training: Cindy Kelly, Marlys Scarbrough, Darlene Chirolas, Sandy Wolf, Barb Trumpinski, Sharon McFarland.
o Supervising: Cindy Kelly, Karen Hogenboom, Susan Schnuer, Susan Hill, Paula Carn
o Customer Service Working Group (a subgroup of Services Advisory and this committee): Tina Chrzastowski, Susie Duncan, JoAnn Jacoby, Chris Johns, Debora Pfeiffer, Susan Schnuer (co-chair), Peggy Steele, John Wagstaff, Beth Woodard (co-chair)
o Untenured Librarians: Beth Woodard, Kirstin Dougan
o Technology: Susan Braxton, Jenny Emanuel, Camilla Fulton, Jason Hamilton, Rudy Leon, Lori Mestre, Robert Slater, Peggy Steele, Helen Zhou, Shuyong Jiang, Donna Hoffman, Gail Hueting
o Retreat planning: Scott Walter, Beth Woodard, Cindy Ingold, Emily Love
II. Budget expenditures
- $500 Lincoln Trails CLaSS subscription
- Supervisory 201 $579 X 2= $1,158 Program Dates: November 10, 17 and December 3, 2009 (attend all three)
- Bob Burger-Statistics workshops $400
- Change workshops (money added from PTK email October 6, 2009) $1,715.50 to hire Shirley N. Stelbrink from Learning Alliances Company
- Supervisory Training Institute = $4,917.00
- Computer Prep Cards Estimated $2,217.50
- 400 cards Outlook
- 50 cards Excel
- 25 cards PowerPoint
- 50 cards Word
- 3 student manuals for Outlook
- 3 instructor manuals for Outlook
- DiSC workbooks 50 workbooks at $21.50 = $1,075 plus shipping
- Student wages for summer
Estimated expenditures= $13, 458 plus shipping and parking fees
III. Training offerings and Accomplishments
- Winter Retreat, January 2010. The retreat planning group did the part about planning speakers, but the whole committee actually spent its January 5 meeting helping to divide attendees into groups, select group leaders, and write instructions for the group leaders. A suggestion for next year was to actually have those folks meet ahead of time and talk about the goals for interaction for the participants.
- Change Workshops-2 sessions, fall 2009, by Shirley Stelbrink
- Supervising sessions-the subcommittee provided guidance in planning the Supervisory Training Institute sessions, and selected applicants for the Supervisory 201 and the STI 2010. The group only met in person once or twice, and did the rest of their work by email.
- Two people attended Supervisory 201
- 18 staff and AP attended Supervisory Training Institute this spring
- STI 2010 group formed a monthly discussion group
- Customer Service. The Customer Services group did not offer specific training this year as they were waiting for response from the Assessment working group on how to set up assessments of customer services on the job, and assessment impact of training. The group did meet several times to talk about how to go about establishing competencies and getting people to attend training.
- Reference Interview as part of GA training
- Reaching Forward South
- Brown bag on Reaching Forward South
- Untentured Librarians Group
- Using Statistics, 2 sessions, Bob Burger
- RPC brown bags on research
- Preparing an ACRL proposal
- Lunches with Paula Kaufman
- ACRL Webinars offered:
- Visualizing Data
- Nurturing Failure: Creating a Risk-Tolerant Library
- 50 things library employees should never do
- Building an Entrepreneurial Academic Library
- Leadership that values and Fosters innovation
- Learning patterns and leadership
- Graduate Assistant Training
a. Mandatory orientations in fall and spring semesters, coordinated by Beth Woodard
b. Optional training sessions for a week prior to school starting in fall and Spring semesters
c. GA continuing education series: When E-resources go bad, Journey of the Book, Preservation and Conservation, Tour of Oak Street held in fall
- Student Training This subcommittee was the most active, meeting over 6 times over the course of the year for about 2 hours in each meeting. It was also very productive with accomplishing a great deal in development.
- Illinois compass course almost finalized; a graduate assistant familiar with Blackboard needs to review and add finishing touches
- This particular subgroup worked particularly hard this year, spending a lot of time in preparing materials for the Illinois Compass site.
- Project management, John Weible
a. Intro sessions, 2
b. Time management, etc. 2 sessions
a. Worked with CITES to offer intensive training for Exchange Calendar and Outlook email migration
b. Offered repeat of Web 2.0 series. These sessions were offered entirely by librarians and staff within the University Library. Since the overall design of the series was developed last year, the group only met face to face 3 times this year, mainly to work out who would be taking on sessions for folks who had left the previous year, and to discuss what additional sessions should be developed. Much of the time for this group was spent in preparations for these sessions and in updating materials for this year's series.
- Social Bookmarking and Tagging
- Social networking
- Sharing documents
- Media Authoring and Sharing
III. Support materials
- Updated the list of software experts in the library willing to help others and answer questions
- Worked on redesigning the web page of training offerings for the CMS
- Promoted WebJunction online courses, purchased ear phones (housed in IT) to make it possible for people to take better advantage of the resources offered online
- LibGuide development of wellness and Employee Protection Process materials by graduate students during summer 2010
IV. Plans for the Coming Year
- We're developing a library training wiki so that people can contribute locally-developed materials and share them with others. This is merely a shell and needs to be expanded and content added.
- Retreat to be held Wednesday, January 12. Scott has sent out an email asking for volunteers.
- Finish converting training web pages to CMS. A graduate assistant worked on many of the pages this summer, but there are some pages that still need to be created.
- Continue work on Diversity Training
- Web accessibility solutions (CITES and DRES)
- Continue work on Customer Services
- Find someone to conduct Stress workshops
- Find someone to do different kinds of workshops on Change management (Sue Stewart?)
- Find someone (Jan Ison?) to do workshops on running meetings
- Continue technology training, explore newer areas
- Support continuing migration to Exchange calendar and Outlook email
- Work with Beth Sandore on the mandated training for IT security awareness
- Develop a Wellness program, send out a call for subcommittee volunteers
- Work with Cindy Kelly on the Employee Protection Process development in the Library