Library Committee Handbook

Executive Committee



Government Documents

Central Reference


Map & Geography




Collects and organizes government information and provides access, instruction, and assistance in the use of these products in all formats, subjects and time periods

Provides reference assistance via telephone, email, chat and in person.  Collects general reference materials in the humanities and social sciences

Collects and organizes business and economic data and provides access, instruction, and assistance in the use of these products.

Specifically supports the mission and research of the University.

Collects & organizes geography monographs to support research & instruction of the Geography Dept.  Collects & organizes maps to support queries from affiliates & state at large.

Provides research and instruction. Develops, collects & organizes subject-specific and special collections. Serves as a gateway to information for researchers on campus and at a distance.

Populations served

All university community, CU community members.

Has a special mission to provide services to the unaffiliated throughout congressional district and Illinois

All university community AND community members

All university community. Community members served as a secondary emphasis

Geography Department


Campus community


Local, State, National &

Global (non-affiliated) communities served Ad hoc


All university community AND community members


Targeted liaison work with students and faculty in the College of Education, the School of Social Work, and the Departments of Anthropology, Political Science, Psychology, Sociology, Speech Communication and Women and Gender Studies

Hours Reference Collection available

M-Th 8:30-11pm, F 8:30-6pm, Sa 11am-5pm, Su 1-11pm

M-Th 8:30-11pm, F 8:30-6pm, Sa 11am-5pm, Su 1-11pm

M-Th 8:30-10pm, F 8:30-5 pm, Sa 1pm-5 pm, Su 1-10pm

Very small Ref. Collection.  Entire collection serves as Reference Collection.

Available M-F 8:30-5

M-Th 8:30-11pm, F 8:30-6pm, Sa 11am-5pm, Su 1-11pm

(Same Central Ref)

Hours of Reference Service

M-F 9 am to 5 pm

M-Th 8:30-11pm, F 8:30-6pm, Sa 11am-5pm, Su 1-11pm

M-Th 8:30-8 pm no professional service on Saturdays

Regular service desk.  No formal Ref. Service but rather personalized service.

M-Th 9-11pm, F 9-6pm, Sa 11am-5pm, Su 1-11pm

Scope of services

Provides full range of reference services.  Participates in Library-wide chat services, and national Government Information Online (GIO) services

Provides full range of reference services.  Participates in Library-wide chat services.

Provides reference services.  Does NOT currently participate in Library-wide chat services, but is open to the idea

Requests for maps require staff mediated assistance for every interaction.

Provides full range of reference services.  Participates in Library-wide chat services.

Types of reference questions:














(Est.: 60% over 5 minutes with range of 15-90 minutes)



Some Legislative

Very little regulatory

Little bibliographical

Statistical-mostly economic, demographic for marketing.  Major area is financial statistical data.

Some Legislative

Occasional regulatory

Time & Labor intensive questions requiring intuition.

(Average of 37 minutes per question)



Some Legislative

Very little regulatory


Volume of reference

(projected from sweeps week data)

Reference (FY08): 1,088

Directional (FY08): 1,432

Reference (FY08): 11,328

Directional (FY08): 8,752

Reference (FY08):  3,120

Directional (FY08): 2,368

All transactions considered Reference

Refernce (FY08): 1,760

Directional (FY08): 64


Reference (FY08): 6,604

Directional (FY08): 5,712


Types of instruction

Course-related instruction, Tours

Training sessions for other groups in the library

Public, Local Groups, Nonprofit Businesses

Open general tours

Open workshops for graduate students via Savvy Researcher series

ESL class-related

Class-related instruction

Mainly 300 level + masters programs

100 level Geog. Course


LEEP Gov. Docs


History of



1/3 grad, 1/3 undergrad

Mainly class-related


Some outreach (Extension, k-12)

Some to remote users



Volume of instruction

24 Classes

479 Individuals served

Avg 19 per session

Samples:  African bibliography

Latin American

American Indian

Urban & Regional Planning


Library & Information Science



Landscape Architecture

Applied Health Sciences

Public Health



128 Classes

1723 Individuals served

Avg 13 per session





Savvy Researcher

40 Classes

1603 Individuals served

Avg 40 per session


Career Research

Financial Information Systems

Marketing Research

Small business consulting

Very little.  1-2 Sessions per Semester.

91 classes

1,733 Individuals

Avg 19 per session


Co-taught with Gov Docs:

Geography 104, Poly Sci courses & Alan Hall Living/Learning Unit)

Gate count




Not available at this time



3 FTE librarians, 2 staff, 1 33% GA, 1 hourly, 6 student hourlies

4 ½ librarians, 2 staff, 10 GAs, minimal student hourly

3 librarians, 3 staff, 4 graduate assistants (1,05 FTE), student hourly

1 librarian, 1 staff, 1 Cataloger on loan from CAM, 1  ½ time Grad Hourly, 0 GAs, minimal student hourly (Afternoons)

5 FTE librarians, 4 staff, 5 grad students 3 GAS. 2 hourlies), student hourly

Proximity to stacks

Located on opposite side of the 2 nd floor

Access to the stacks in through the patron gate on the 2 nd floor

Access to the stack is through the patron gate on the 2 nd floor.  Currently no patron access on 1 st floor. Check with Jeff to see if collection was moved to 3 rd deck that it could bear the weight.

Working collection in house.  No close proximity to Stacks (4 th floor, east side of Building).

Same as BEL

Space for collections

Reference and microforms, CDROMs & DVDs currently in room 200

Reference collection would probably stay in 200 (with some retrospective volumes going to Retro Reference in STX) Microform collection may need to go into stacks.

Reference collection could be integrated.  Microform collection would need to go into stacks because of the 52 cabinets from LIR.

No space in current location.  Height & weight restrictions of map cases make finding space for map collection difficult.

Disbanding of ACDIS collection and relocation of retrospective reference materials would provide space for Gov Docs Reference.  If HRAF paperfiles were relocated offsite, there would be room for microforms.

Documents Stacks collection

Currently on 5 th deck

Stay on 5 th deck

Move to deck 3?

No possible merger at current location.

Move to deck 3?

Collection Match?

Covers ALL subject areas

Covers mainly social sciences and humanities

Covers only social sciences

Maps cover all subject areas.  Textual collection focused on Social & physical sciences

Covers social sciences and education.  Strong synergies in political science, social policy, education, government, international affairs, demography, etc.

Other facility issues

Office spaces

Staff housed in 200D Library

No room in 300 Offices for librarians OR staff.  No private offices for librarians.

No private offices for librarians.  No space in current office for additional librarians OR staff.

Librarian & Staff share office space which has  inadequate space for cataloging large maps

104, which has an existing doorway into ESSL, could be converted to office space.  Or could add 1, possibly 2 cubicles.



History of cross-training


Docs. & Central Ref. both generalists


Similar customer service philosophies


Close to stacks collections

Synergy with economics and labor


Economics and Labor & Indust. Relations heavy users of documents




Docs and Maps both generalists


Geospatial data and government data overlap in both production and use


Similar access and service issues

Synergy with the social sciences and education


Model exists in ESSL for subject specific experts



Would need to change staffing models


Need to separate quick reference from in-depth services. 

Only interesting in very specific types of documents


If BEL moves to business building then less accessible to stacks & users

Maps is a special collection with extra security and environmental concerns


Space and weight

Documents are not limited to just the social sciences


May be difficulties in incorporating collection into current space.