Library Committee Handbook

Advisory Committee to the
Associate University Librarian for User Services

Committee Charge


FY2010 Annual Report
FY2011 Annual Report


Advisory Committee to the AUL for User Services

User Services Advisory Committee

Meeting Date: February 12, 2013

Present: Jim Dohle (minute-taker); Kelly McCusker; Susan Schnuer; Sue Searing (chair); Jim Hahn (guest)


1.      Select minute-taker

2.      Additions to agenda?

3.      Library technology prototyping and mobile services (Guest: Jim Hahn)

4.      AUL for User Services annual evaluation and goal setting (Sue)

5.      Agenda items for March discussion with Lisa Hinchliffe:

a.       Best practices for Libguides (Joe) See:

b.      Other?

6.      Digital Content Creation and the need for digitizing reference sources [those outside copyright restrictions] (Joe)

7.      Core competencies for reference services -  revisions are needed and needs to be inclusive (Joe) – See:

8.      Ongoing policy review (Sue et al.) – See:\

9.      Informing the next Dean of Libraries regarding user services (Sue)


3.) Library Technology Prototyping


·         Funding originally provided as an innovation grant

·         Going forward, Jim envisions less consulting and more partnering with units with the goal to empower units to provide services themselves

o   Example: working with RBML to provide enhanced (augmented) reality experience- a 3D pop out on a phone’s screen when the phone camera focuses on a recognized playing card, displaying additional information to users

·         Budget group tentatively approved three year funding plan to use technology prototyping as a value added proposition for the University Library community

·         Technology prototyping service wants to bridge the gap between crazy idea and implemented production technology

·         Discussion:

o   Question from Susan: how can either Jim or the library brand this service for easy referral/recognition?

o   Email or other contact information for technology prototyping service?

§  Need to promote availability/accessibility to library faculty & staff

o   How to implement better way finding in the main library?

§  QR codes, additional signage; perhaps some assistance from tech prototyping service may be useful

o   How are Jim and his group reaching out to students to see what they want to use and how they want to use it?

§  Small student gatherings and focus groups

§  National Leadership Grant (app competition with Computer Science students)

o   Request Jim’s group to shop the knowledge gained, processes used, and projects undertaken back to the University Library community

o   Request Jim’s group to bring student app/software ideas back to the library (specifically USAC) to ask what the library may be interested in pursuing


5.) March USAC discussion with Lisa Hinchliffe

·         Best practices with LibGuides for both instruction and reference

·         A description of some projects Lisa is currently working on

·         In what ways can she support User Services Advisory Committee work?


6.) Digital Content Creation and the need for digitizing reference sources

·         Note: due to limited member attendance, this item is tabled


7.) Core competencies for reference users

·         Note: due to limited member attendance, this item is tabled


8.) Ongoing policy review

·         Discussion of the staff email policy

o   Sue will provide link location

o   To be retired?

·         Request for USAC team to review policies which can potentially be revised or retired


9.) Informing the next Dean of the Libraries regarding user services

·         Original suggestion:

o   Scour file shares and file cabinets for user service related reports completed in the past 5-10 years

o   Determine which reports are relevant for the incoming Dean to review

·         Revised suggestion:

o   Devise a list of 5-10 top things that the new Dean may want to know about user services

o   Then search for reports which relate to the 5-10 items outlined above