Downloading and installing the Citrix software for Windows

Note: You will need to install the Citrix client only once! Once the client is installed on your machine, it can be used for all Citrix resources.

• Go to the download page to retrieve the appropriate client. Your client needs will automatically be determined. You should choose the recommended client. When you click the link, you will be presented with either running "from current location", or saving the file. Either way is fine unless you have emaciated bandwidth (i.e. you have only dial-up access to the Internet). If you chose to save the file, it is recommended that you create a directory inside of the "Temp" drive (c:\temp) on your hard drive. Download size is 1.85 MB.
• Once the download and save has finished, double click the file to start the installation. You will see the client's "Installation Shield" wizard and then the "Welcome" screen. Select the "Next"' button of the bottom of the window to proceed.
• Once you've read the license agreement, click "Yes" to move on.
• Choose "Destination location" (Install directory). You should not change the default directory it offers you unless you have strong reasons to do otherwise. The default selection is "C:\program files\Citrix\ICA Client". You should choose the defaults throughout the installation process.
• You software should now be installed. You should exit you browser and then re-open it to make certain that the browser and client work together properly.
• Initial trouble opening Citrix resources is commonly associated with improper file associations on your machine. To correct this problem and to find out more about our Citrix system, please visit the Library System's Office Citrix FAQ page.

Using the CD-ROM Resources

• Go to the Library's Electronic Resource Search page and find the Citrix resource you wish to access. (A list of all available Citrix titles can be found by entering "Citrix" in the "Title" field and searching all resources).
• You will be taken to a page that will verify your IP and (if successful) give you the option of continuing to the resource, downloading the Citrix client, or going to the Library Systems Office Citrix Faq's (for more help). If you choose to continue to the resource, your browser will start to download the application, but may not know what to do with the .ica file type. In Netscape select 'Pick App'; in Explorer select 'Application'. Browse to find the "Citrix ICA Client" folder and choose "Citrix ICA Client" from that folder.
• The first time the Citrix client is accessed, you should be presented with a dialogue box which will ask, "What type of access should be allowed". You should choose "Full Access" to allow the client to map your local drives back to the Citrix application. This is needed for printing and saving purposes. For more information regarding printing and saving, please visit the Library System's Office Citrix Faq's.
  Note: When you save a file to a drive, your local hard drive is mapped as "V: C$ on client". When you see a C:\ drive anywhere, this is the *server's* hard drive -- there are some instances where you may have the opportunity to save to this. Please select V: instead and keep the files on your own drive.