Library Faculty Publications

University of Illinois library faculty have published extensively on assessment-related matters over the years. Here is a bibliography of selected publications. We try to make the list up-to-date ,but if you would like to suggest any resources, please send it to assessment. Thanks!



Dougan, K. (2013). Assessing Music Reference Services in an Age of Vanishing Reference Desks. Fontes Artis Musicae, 60(3), 173-181.

Dougan, K. (2013). Delivering and Assessing Music Reference Services. The Reference Librarian, 54(1), 38-54. DOI: 10.1080/02763877.2013.734759

Green, Harriett E. (2013). Under the Workbench: An analysis of the use and preservation of MONK text mining research software. Literary and Linguistic Computing.

Hinchliffe, L. (2013). Collaborative Assessment. Presented at ACRL Assessment Discussion Group Program, American Library Association Midwinter Meeting, Seattle, January 26, 2013.

Hinchliffe, L., Harris, A. and Farkas, M. (2013). Creating a Culture of Assessment: Determinants of Success. Presented at Association of College and Research Libraries Annual Conference, Indianapolis, April 12, 2013.

Jacoby,J. and Searing, S. (2013). Involving and empowering users to shape: New Service Models at the University of Illinois Library. 5th International Conference on Qualitative and Quantitative Methods in Libraries, Rome, Italy.

Kaufman, P. (2013). Lib-Value: Can We Determine the Value of Academic Libraries? Presented at Texas Library Association, Ft. Worth, Texas, April 25, 2013. [Link]

Lenkart, J., Teper, T., Thacker, M., and Witt, S. (2013). Measuring and sustaining the impact of multilingual collections in a research library.5th International Conference on Qualitative and Quantitative Methods in Libraries, Rome, Italy.

Lenkart, J., Teper, T., Thacker, M., and Witt, S.(2013). The Strength of Libraries: Measuring the Impact of Area Studies Library Collections and Services on International and Area Studies Programs. Presented at the 2013 NRC Conference: Demonstrating the Impact of National Resource Centers, The Ohio State University, Columbus, February 27-28, 2013.

Rudasill, L. (2013). Looking Out and Looking In - The Universe of Information. 5th International Conference on Qualitative and Quantitative Methods in Libraries, Rome, Italy.

Tracy, D. (2013). App advisory in research library websites: a preliminary study.5th International Conference on Qualitative and Quantitative Methods in Libraries, Rome, Italy.

Wiley, L. and Chrzastowski, T. E. (2013). Ebooks or pbooks? Does subject discipline affect format choice in the humanities? 5th International Conference on Qualitative and Quantitative Methods in Libraries, Rome, Italy.

Bauder, J. and Emanuel, J. (2012). Being where our faculty are:  Emerging technology use and faculty information-seeking workflows."  Internet Reference Services Quarterly, 17 (2), 65-82.

Dougan, K. (2012). Assessing music reference services in an age of vanishing reference desks. Annual Meeting of the International Association of Music Libraries, Montreal, Canada.

Dougan, K. (2012). Information Seeking Behaviors of Music Students. Reference Services Review, 40(4), 558-573. DOI: 10.1108/00907321211277369

Emanuel, J. and Roh, C. (2012). "Remote User Testing:  Methods and Tools to Take Your Testing out of the Library."  Presentation at LITA National Forum, October 2012.[Link]

Farkas, M., & Hinchliffe, L. (2012).Library faculty and instructional assessment: Creating a culture of assessment through the high performance programming model of organizational transformation. Library Assessment Conference, Charlottesville, VA. [Link]

Foster, A. K., & Williams, S. C. (2012). Early adoption: EBSCO discovery service at illinois state university. In M. P. Popp, & D. Dallis (Eds.), Planning and implementing resource discovery tools in academic libraries (pp. 488-498)

Green, H. (2012). What Are You Going to Do with That Data?: A Needs Assessment of Humanities Scholars and Digital Collections. Paper presented at the KU Digital Humanities Forum 2012, Lawrence, KS, September 22, 2012.

Hahn, J. (2012). Use and user context of mobile computing: A rapid ethnographic study. In A. Mohamed, & N. Gil (Eds.), M-libraries 3: Transforming libraries with mobile technology (London ed., pp. 151-158) Facet.

Han, M. & Kries, W. (2012). Reshaping Cataloging Workflows. Charleston Conference, Charleston, SC.

Hentz, M. and Emanuel, J. (2012). A study on search effectiveness:  How can we design search tools so end users can find it quicker?  Paper presented at SLA 2012 Conference, July 2012. [Link]

Hinchliffe, L., Oakleaf, M., & Malenfant, K. (2012). What do we want to know: Articulating a research agenda for the value of academic libraries. Library Assessment Conference, Charlottesville, VA. [Link]

McGowan, J. & Sandore, B. (2012). Assessing the Library’s Grants Program. Library Assessment Conference, Charlottesville, VA. [Link]

Schwieder, D., & Hinchliffe, L. (2012). NCES datasets and library value: An exploratory study of the 2008 data. Library Assessment Conference, Charlottesville, VA. [Link]

Searing, S., Walter,S., & Wray, T. (2012). Is experience the best teacher?: Field experience and student learning in LIS education programs. Library Assessment Conference, Charlottesville, VA. [Link]

Teper, T. & Wiley, L. (2012). Patron-driven acquisitions and the development of research collections. Charleston Conference, Charleston, SC.

Tracy, D., & Chrzastowski, T. (2012). Chemistry library survey Spring 2012, IDEALS. [Link]

Wiley, L., & Clarage, E. (2012). Building on success: Evolving local and consortium purchase-on-demand programs. Interlending & Document Supply, 40(2), 105-110. doi: 10.1108/02641611211239588

Chrzastowski, T. (2011). UIUC ebook collection assessment data 2010-2011, IDEALS.[Link]

Emanuel, J. (2011). Usability of the VuFind next-generation online catalog. Information Technology & Libraries, 30(1), 44-52.

Green, H. E. (2011). Finding the canary for text mining: Analysis of the use and users of MONK text mining research software. Journal of the Chicago Colloquium on Digital Humanities and Computer Science, July 1.

Griffin, M., Tracy, D., & Chrzastowski, T. (2011). Chemistry library survey. IDEALS. [Link]

Jacoby, JoAnn. (2011). Moving from the Behind Desk and Into The Flow: Assessing the Impact of Research Support Activities.  In Qualitative and quantitative methods in libraries : theory and applications : proceedings of the International Conference on QQML 2010, Chania, Crete, Greece, May 2010. Singapore/Hackensack, NJ: World Scientific.

Phetteplace, E. & Kern, K. (2011, April 1). Evidence to Service: Using Assessment Data to Design a Remote Reference Desk. Poster session presented at the biennial meeting of the Association of College & Research Libraries, Philadelphia, PA. [Link]

Wiley, L., Chrzastowski, T. E., & Baker, S. (2011). A domestic monograph collection assessment in illinois academic libraries: What are we buying and how is it used? Interlending & Document Supply, 39(4), 167-175. doi: 10.1108/02641611111187587

Williams, S., C., & Foster, A. K. (2011). Promise fulfilled? an EBSCO discovery service usability study. Journal of Web Librarianship, 5(3), 179-198.

Alan, R., Chrzastowski, T. E., German, L., & Wiley, L. (2010). Approval plan profile assessment in two large ARL libraries: University of Illinois at Urbana-Champaign and Pennsylvania State University. Library Resources & Technical Services, 54(2), 64-76.

Foster, A., & Williams, S. C. (2010). We're all in this together: Library faculty and staff and their reporting of electronic resource problems. Journal of Electronic Resources Librarianship, 22(3-4), 124-143. doi: 10.1080/1941126X.2010.535738

Hensley, M. K., & Miller, R. (2010). Listening from a distance: A survey of university of Illinois distance learners and its implications for meaningful instruction. Journal of Library Administration, 50(5), 670-683.

Mays, R., Tenopir, C., & Kaufman, P. (2010). Lib-Value: Measuring value and return on investment of academic libraries. Research Library Issues, (271), 36-40.

Williams, S. C. (2010). Federated search and the library web site: A study of association of research libraries member web sites. Journal of Web Librarianship, 4(1), 3-18. doi: 10.1080/19322900903496273

Chrzastowski, T. E., Norman, M., & Miller, S. E. (2009). SFX statistical reports: A primer for collection assessment librarians. Collection Management, 34(4), 286-303.

Dougan, K., & Fulton, C. (2009). Side by side: What a comparative usability study told us about a web site redesign. Journal of Web Librarianship, 3(3), 217-237. doi: 10.1080/19322900903113407

Hinchliffe, L. J. (2009). Toward Transformation: Using Staff Reflections on Organizational Goals, Culture, and Leadership for Organizational Assessment and Development. Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment (Seattle, 2008), Washington, DC: Association of Research Libraries.

Laskowski, M., & Ward, D. (2009). Building next generation video game collections in academic libraries. The Journal of Academic Librarianship, 35(3), 267-273.

Oakleaf, M. & Hinchliffe, L. J. (2009). Assessment Cycle or Circular File: Do Academic Librarians Use Information Literacy Assessment Data? Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment (Seattle , 2008 ), Washington, DC: Association of Research Libraries.

Oakleaf, M., Hinchliffe, L. J., Gilchrist, D., & Zald, A. (2009). Assessment Immersion: An Intensive Professional Development Program for Information Literacy Assessment. Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment (Seattle , 2008 ), Washington, DC: Association of Research Libraries.

Williams, S. C., Bonnell, A., & Stoffel, B. (2009). Student feedback on federated search use, satisfaction, and web presence: Qualitative findings of focus groups. Reference & User Services Quarterly, 49(2), 131-139.

Youngen, G.K. (2009). Medical and Life Science Journal Usage in Veterinary Medicine: Identifying the Complementary Core. In: Positioning the Profession: the Tenth International Congress on Medical Librarianship, Brisbane Australia (1-9). August 31-September 4, 2009. [Link]

Chrzastowski, T. E. (2008). Assessment 101 for librarians: A guidebook. Science & Technology Libraries, 28(1-2), 155-176.

Dougan, K. (2008). "What Can Usability Really Tell Us?" Midwest Music Library Association Annual Meeting. October 2008.

Hinchliffe, L. J., Walter, S., and Zafron, M. (2008, January 13). Research Into Action: Leveraging Research Into Information Literacy Instruction. (Invited). Presentation for the Instruction Section Discussion Forum, American Library Association Midwinter Meeting, Philadelphia, PA.

Jackson, A. S., Han, M., Groetsch, K., Mustafoff, M., & Cole, T. W. (2008). Dublin core metadata harvested through OAI-PMH. Journal of Library Metadata, 8(1), 5-21. doi: 10.1080/10911360802076682

Kaufman, P. T. (2008). The Library as Strategic Investment: Results of the Illinois Return on Investment Study. Liber Quarterly: The Journal of European Research Libraries, 18(3/4), 424-436.

Kaufman, P., & Watstein, S. B. (2008). Library value (return on investment, ROI) and the challenge of placing a value on public services. Reference Services Review, 36(3), 226-231.

Sutton, A. M., & Jacoby, J. (2008). A comparative study of book and journal use in four social science disciplines. Behavioral & Social Sciences Librarian, 27(1), 1-33. doi: 10.1080/01639260802152709

Woodard, B. & Hinchliffe, L.J. (2008, March 19). Information Literacy Assessment: Using Classroom Assessment Techniques. (Invited). Presentation for Northeastern Illinois University.

Zavalina, O., Palmer, C. L., Jackson, A. S., & Han, M. (2008). Assessing descriptive substance in free-text collection-level metadata. In J. Greenberg, & W. Klas (Eds.), Metadata for semantic and social applications: Proceedings of the international conference on dublin core and metadata applications (pp. 169-174). Singapore.

Zavalina, O. L., Palmer, C. L., Jackson, A. S., & Han, M. (2008). Evaluating descriptive richness in collection-level metadata. Journal of Library Metadata, 8(4), 263-292.

Avery, S., Ward, D., & Hinchliffe, L. J. (2007). Planning and implementing a federated searching system: An examination of the crucial roles of technical, functional, and usability testing. Internet Reference Services Quarterly, 12(1-2), 179-194. doi: 10.1300/J136v12n01_09

Chrzastowski, T. E., Naun, C. C., Norman, M., and Schmidt, K.  (2007). Feast AND Famine:  A statewide science serial collection assessment in Illinois. College and Research Libraries 68(6), 517-531.

Hensley, M. & Hinchliffe, L. J. (2007, March 31). Assessment @ UIUC Library: A Web Portal. Poster session presented at The 13th National Conference, Association of College and Research Libraries, Baltimore, Maryland.

Hinchliffe, L. J. (2007, November 10-11). User-Centered through User Surveys. (Invited). Presentation for the Hawaii Library Association, Kaua'i, HI.

Hinchliffe, L. J. & Chrzastowski, T.E. (2007). "Getting Started with Library Assessment: Using Surveys to Begin an Assessment Initiative." Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Francine DeFranco, et al., Eds. Washington, DC: Association of Research Libraries.

Jacoby, JoAnn. (2007). What difference does it make? Outcome  based evaluation of reference services in an academic library. The impact and outcomes of library and information services: Proceedings of the 6th Northumbria international conference.

Kern, K. (2007). Assessment: Why now? what now? Informed Librarian Online, June.

Laskowski, M. S. (2007). The textbook problem: Investigating one possible solution. Library Collections, Acquisitions, & Technical Services, 31(3-4), 161-170.

Searing, S. E. (2007). Integrating assessment into recurring information literacy instruction: A case study from LIS education. Public Services Quarterly, 3(1), 191-220. doi: 10.1300/J295v03n01-10

Walter, S. (Ed.). (2007). The teaching library :Approaches to assessing information literacy instruction. Binghamton, NY: Haworth Information Press.

Previous Publications

Previous Publications