About Paula Kaufman

Paula Kaufman

Juanita J. and Robert E. Simpson
Dean of Libraries and University Librarian

  

In Brief

Paula Kaufman assumed the position of University Librarian at the University of Illinois at Urbana-Champaign in 1999. She was named the Juanita J. and Robert E. Simpson Dean of Libraries and University Librarian in 2009.  Previously, she served for 11 years as Dean of Libraries at the University of Tennessee, Knoxville; as Acting Vice President, Director of Academic Information Services, Director of Library Services, Acting Head of the East Asian Library, and Head of the Business and Economics Library at Columbia University; and as a social science referencelibrarian at Yale University.  Dean Kaufman also has considerable experience in the private sector at McKinsey and Company and as partner andco-founder of Information for Business, an information industry service firm.

Dean Kaufman's business background, combined with her academic expertise, provides her with a unique understanding of the challenges the Library faces in an age of evolving information technologies. She has served the library profession in posts including President and Board member of theAssociation of Research Libraries, as Founding Board member of the Consortium of Academic Libraries in Illinois, and as Chair and Board member of the Council on Library and Information Resources, and as Chair and Board member of the Center for Research Libraries.  On campus, she currently serves as chair of the IT Governance Executive Committee, chair of the Data Stewardship Committee and as a Governing Board member for the Illinois Informatics Initiative.  Dean Kaufman has written and presented extensively on leadership, library value, and collaboration.

Dean Kaufman has been recognized for her contributions by the Robert B. Downs Award, the American Library Association’s Office of Intellectual Freedom Anniversary Roll of Honor, Hugh C. Atkinson Memorial Award, Illinois Academic Librarian of the Year Award, and the Association of College and Research Libraries Academic/Research Librarian of the Year Award.

 

 

Recent Publications

Recent Presentations

 

Current Position

Juanita J. and Robert E. Simpson
Dean of Libraries, University Librarian, and Professor of Library Administration
University of Illinois at Urbana-Champaign
230 Main Library, 1408 West Gregory Drive, Urbana, Illinois 61801

Education

MBA - Management - University of New Haven - 1979
MS - Library Science - Columbia University - 1969
AB - Economics - Smith College - 1968
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Professional Experience

1970-1979 |  1979-1988 |  1988-1999 |  1999-present Dean of Libraries and University Librarian, University of Illinois at Urbana-Champaign
9/1999-present
Responsible for the leadership of the University Library, the largest public university research library in the United States with a budget in excess of $37 million and a staff of more than 500.

Dean of Libraries, University of Tennessee, Knoxville

8/1988-8/1999
Responsible for the leadership of the University Libraries, a $10.5 million, 185 person organization. Accomplishments include two successful capital fund-raising campaigns, acquisition of significant special collections, staff salary improvements, development of a sustained planning process, initiation of a preservation program, development of a staff training program, introduction of significant new technologies, formation of new alliances and partnerships on and off campus, and development of a team-centered staff environment.

Acting Vice President and University Librarian, Columbia University

7/1987-8/1988
For a period of more than a year directed the $22 million, 515 person University Libraries and the activities of the more than 100 staff members of Academic Computing in an organization, the Scholarly Information Center, designed to provide integrated information support services to the academic community.

Director, Academic Information Services Group, Columbia University

2/1986-7/1987
Responsible for activities and operations of the Academic Information Services Group, the creation of which was the first step in the reorganization of Columbia's information services into the Scholarly Information Center. The group combined the operations and staff of the 21 libraries in the Libraries' Services Group with the staff and activities of the User Services Group of the Center for Computing Activities.

Director, Library Services Group, Columbia University

8/1982-2/1986
Responsible for the staff and operations of 21 libraries organized in three discipline-centered divisions -- Humanities and History, Science and Engineering, and Social Sciences-- and for coordinating the Libraries' public services activities on a system-wide basis with Columbia's five Distinctive Collections (Avery Art and Architecture, East Asian Library, Health Sciences Library, Law Library, and Rare Books and Manuscripts) and three affiliated institutions (Barnard College, Teachers College, and Union Theological Seminary).

Acting Head, East Asian Library, Columbia University

1/1982-7/1982
A six-month managerial assignment to effect change in the organization and direction of this Distinctive Collection, Achievements include reorganizing staff from language-orientation to function, implementing automated cataloging and acquisitions services (using RLIN's CJK system), and coordinating the move of 30,000 volumes to three on-campus storage facilities.

Business and Economics Librarian, Columbia University

4/1979-1/1982
Directed the operations and activities of the country's second largest academic business library, including the development of new services and the development and management of its collections.

RETURN TO PROFESSIONAL EXPERIENCE

Principal Reference Librarian, Social Science Library, Yale University

6/1976-4/1979
Responsible for providing reference services and building a collection to support the then-new School of Organization and Management.

Partner and Founder, Information for Business, New York, NY

10/1973-6/1976
Cofounded and ran information industry service firm that provided secondary business research information, market research services, and consulting services to an international clientele. Investment capital was provided by limited partner Mitsubishi.

Reference Coordinator, McKinsey & Company, Inc., New York, NY

1/1971-10/1973
Directed the reference activities of this top management consulting firm in its New York headquarters office and coordinated similar services with its twelve global offices.

Assistant Reference Librarian, Business Library, Columbia University

9/1969-12/1970
Provided basic business and economics reference services.

RETURN TO PROFESSIONAL EXPERIENCE

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Publications

 

"Let's Get Cozy: Evolving Collaborations in the 21st Century." Journal of Library Administration (forthcoming).

"Preface." Bibliography Complex: Fundamentals of Librarianship and Knowledge Management. Ku, Min (Karl). Taiwan: Cengage Learning Asia Pte. Ltd, 2011, p. x-xi.

Paradoxes of Prosperity: Wealth-Seeking Versus Christian Values in Pre-Civil War America. Co-authored with Ratner, Lorman A. and Teeter, Dwight Ll, Jr. Urbana, IL: Univeristy of Illinois Press, September 2009.

"The Library as Strategic Investment: Results of the Illinois Return on Investment Study." LIBER Quartly, 18:3/4, 2008. (http://liber.library.uu.nl/).

"Library Value (Return on Investment, ROI) and the Challenge of Placing a Value on Public Services." Reference Services Review, 36:3, 2008.

"It’s Not Your Parent’s Library Anymore: Challenges and Opportunities in the New Webs of Complexity.” Journal of Library Administration. 46:1, 2007

“Copyright in the United States and Japan: Storming the Barriers to Access.”  Marcum, Deanna and George, Jerry. Development of Digital Libraries: The View From Kanazawa. Libraries Unlimited, 2006.

“9/11 Legislation and Technology: The Academic Impact.”  With Peter M. Siegel.  Educause Review, 37:5, September/October 2002, 86-87.

"New Encroachments Recall Old Ones."  Library Journal, 127, no. 16 (October 1, 2002): 57

“Where Do the Next ‘We’ Come From? Recruiting, Retaining, and Developing Our Successors.” ARL: A Bimonthly Report on Research Library Issues and Actions from ARL, CNI, and SPARC. No. 221, April 2002, p. 1-5.

“Whose Good Old Days Are These? A Dozen Predictions for the Digital Age.” Journal of Library Administration, 35.3(Dec. 30, 2001):5(15).

“Biblioteka I Bibliotechnoye: Kuda ohn idyut?” (“Libraries and Librarianship: Where are They Heading?”) Peterburgskaya Bibliotechnaya Shkola, No. 2, 2001, p. 64-70.

“The Tennessee Imperative: Case Study of a Library Fundraising Campaign.” In Butler, Meredith, editor. Successful Fundraising: Case Studies of Academic Libraries. Washington, DC: Association of Research Libraries, 2001, pp. 28-37.

"Panel on the Future of Scholarly Publishing." Educause Review, January/February 2000.

"Recommended Reading: Innovative Use of Information Technology by Colleges." CAUSE/EFFECT, vol. 22, no. 4,1999.

"Looking Over Electronic Shoulders: Privacy in 21st Century Libraries." The Ethics Electronic Information in the 21st Century. Pourciau, Lester J., editor. West Lafayette, IN: Purdue University Press, 1999.

"Readin', Writin', Arithmetic, and Information Competency: Adding a Basic Skills Component to a University's Curriculum." With Lori A. Goetsch. Campus-Wide Information Systems, volume 15, number 5, 1998.

"Structure and Crisis: Markets and Market Segmentation in Scholarly Publishing." Chapter in Hawkins, Brian and Battin, Patricia. The Mirage of Continuity: Reconfiguring Academic Information Resources for the 21st Century. Washington, DC: Council on Library and Information Resources and the Association of American Universities, 1998.

Checklist for Drafting Electronic Information Policies. With Gerald R. Lowell. Washington, DC: Association of Research Libraries, 1998.

"I Never Harmed an Onion, So Why Should it Make Me Cry? Publisher's and Librarians in the Information Technology Age." Tennessee Librarian, Fall 1995.

"Professional Diversity in Libraries." Encyclopedia of Library and Information Science, Volume 55, Supplement 18, 1995.

Review of Improving Organizational Effectiveness Through Transformational-Leadership, by Bass, Bernard M. & Avolio, Bruce J. Journal of Academic Librarianship, May 1995.

2001: A Space Reality. Strategies for Obtaining Funding for New Library Space. With Mitchell, Aubrey. (SPEC Kit 200) Washington, D.C.: Association of Research Libraries, 1994.

"Library Leadership: Does Gender Make a Difference?" Journal of Library Administration, Vol. 18, No. 3/4, 1993.

"New Realities, Old Values: A Print Seminar," with Miller, Tamara. Library Hi-Tech Fall, 1992.

"Professionally Diverse Library Organizations." Library Trends, Fall 1992.

"Information Incompetence." Library Journal, November 15, 1992.

"Archiving Electronic Journals: Who's Responsible for What?" with LeClercq, Anne W. Library Issues, July 1991, p. 1-4.

"ARL Directors: Two Decades of Change," with Myers, Marcia. College and Research Libraries, May 1991.

Review of The ACLS Survey of Scholars: The Final Report, by Herbert Morton and Anne J. Price. Book Research Quarterly, Summer 1990, p. 85-86.

"Serving the University Family: Truths Among the Myths." In Trezza, Alphonse, editor, Commitment to Service: The Library's Mission. G. K. Hall, 1990.

"Columbia University." In Arms, Caroline, editor, Campus Strategies for Libraries and Electronic Information. Digital Press, 1989.

"Patterns of Use and Service of Information," with LeClercq, Anne W. Survey of Business Vol. 24, #3, Winter 1989.

"Changes in the Environment: Threat or Opportunity?" Book Research Quarterly , Vol. 4, #4, Winter 1988-89.

The Best in General Reference Literature, the Social Sciences, History and the Arts, Editor. Volume 3 of The Readers Adviser, 13th edition. NY: Bowker, 1986.

"Scholarly Communication: The Uses of Scholarly Publications." Society for Scholarly Publication Letter, vol. 7, #4, 1985.

"Library Connection." Society for Scholarly Publication Letter, vol. 6, #4, 1984.

"The Multiple Uses of the Information and Analyses Generated by a Self-Study." ACRL Proceedings, 1984.

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Papers Presented (selected)

 

"Library Leadership and Management." Think Globally, Act Globally (IMLS-funded project), Guiyong, China, October 26, 27, 28, 2011 and Wuhan, China, October 31, 2011.

"It's Not Good Enough to be "Good" Anymore." Approaches to Valuing and Planning the Library. National Cheng Kung University Library, September 6, 2011; National Taiwan University, September 7, 2011.

"Carpsimus Diem: Seizing the Day." Milwaukee, WI, Marquette University, August 22, 2011.

"Role of Data Curation in Academic Libraries: What and Why." E-Research: Facilitating a New Era of Academic Exploration. Taipei, Taiwan, National Taiwan University Library, May 17, 2011.

"Carpsimus Diem: Seizing the Day in Times of Crisis." Kaosiung, Taiwan, Association of University and College Librarians (Taiwan) Annual Meeting, May 12, 2011. Abridged version presented at National Taiwan University Library, Taipei, May 18, 2011.

"Policies & Planning: Paradoxes of Prosperity?" Think Globally Act Globally (IMLS-funded project), Tianjin, China, May 2010.

"Carpe Diem: Seizing Opportunities From Crisis." ARL Membership Meeting, Houston, TX, May 20, 2009; LibraryConnect Seminars, Xi'An, China; New Delhi, India; Taipei, Taiwan; June 2009. Seoul, South Korea; Madison, Wisconsin, September 2009.

"The Library as Strategic Investment: Results of the Illinois Return on Investment Study." (written with Walter, Scott L.). LibraryConnect Seminars, Xi'An, China; New Delhi, India; Taipei, Taiwan; June 2009. Also presented at Electronic Resources Management Interest Group ALCTS/LITA, Chicago, IL, July 10, 2009.

"University Investments in the Library: What's the Return." CIC Collections Conference, Bloomington, IN, May 18, 2009.

"Strategic Approaches to Title VI Centers at the University Library." Title VI 50th Anniversary Conference, Washington, D.C., March 21, 2009.

"Planning and Change: Oxymorons?" Illinois State Library, March 5, 2009.

"University Investments in the Library: What's the Return." London, U.K., Online Information 2008, December 2, 2008.

"New Service Models and Risk-Taking." CARLI (Consortium of Academic and Research Libraries in Illinois) Annual Meeting. Urbana, IL, October 24, 2008.

"Service is Sovereign: Strategic Change and the Future of Library Services." (Written with Walter, Scott L.). LibraryConnect Seminars: Tokyo, July 17, 2008; Osaka, July 18, 2008; Daejon, Korea, July 22, 2008; Hong Kong, July 25, 2008; Singapore, July 28, 2008.

"The Library as Strategic Investment From the Director's Perspective." Presented to a group of academic library directors, Tokyo, Japan, July 16, 2008

"The Library as Strategic Investment: Results of the Illinois Return on Investment Study." (written with Walter, Scott L.). LIBER Annual Conference, Istanbul, Turkey, July 3, 2008; LibraryConnect Seminars: Tokyo, July 17, 2008; Osaka, July 18, 2008; Daejon, Korea, July 22, 2008; Hong Kong, July 25, 2008; Singapore, July 28, 2008; Sydney, July 31, 2008; Melbourne, August 1, 2008; Brisbane, August 4, 2008; Quebec, August 13, 2008.

“Trends in U.S. Academic Libraries.” University of Dar Es Salaam (Tanzania), March 3, 2008 and Makerere University (Uganda), March 6, 2008.

“Fund-Raising.” University of Dar Es Salaam, March 4, 2008 and Makerere University, March 7, 2008.

“Getting and Using Stakeholder Input.”  University of Dar Es Salaam, March 4, 2008 and Makerere University, March 7, 2008.

“University Investment in the Library: What’s the Return?  A Case Study at the University of Illinois, Urbana-Champaign.”  Digital Libraries Symposium (Elsevier), American Library association Midwinter Conference, Philadelphia, PA, January 12, 2008.  Also presented at the University of Dar Es Salaam, March 3, 2008 and Makerere University,  March 6, 2008.

“Role and Mission of academic Libraries: Present and Future.” Japanese Association of Private University Libraries, Kansai University, Osaka, Japan, November 18, 2005.

“Future Visions.” CARLI (Consortium of Academic Libraries) Membership Meeting, Chicago Heights, IL, Prairie State College, October 28, 2005.

“It’s Not Your Parents’ Library Any More.” AAU Partners, Urbana, IL, October 10, 2005.

“Fund Raising.”  GAELIC, University of Witswatersrand, July 5, 2005.

“Academic Libraries in 2015.”  University of Pretoria; University of Witswatersrand. July 4 and July 5, 2005.

“Can You Really Read Privately?” Urbana Rotary, Urbana, IL, June 7, 2005.

“It’s Not Your Parents’ Library Anymore: Challenges and Opportunities in the New Webs of Complexity.” Keynote address, Digital Information and Knowlsge Management: New Opportunities for Research Libraries.  University of Oklahoma Libraries. Oklahoma City,  March 3, 2005.

“Libraries in a Licensed World.” Intellectual Property Law Symposium Panel, University of Iowa, Iowa City, February 25, 2005.

“Should you Make the Leap? Redefining Yourself as an Academic Library Director.”  Panel presentation. Illinois Association of College and Research Libraries, Oak Brook, IL, April 1, 2004.

“Sharing the Load: Has the Time Come for Shared and Last Copy Storage Centers for Illinois?” Panel presentation. Illinois Association of College and Research Libraries, Oak Brook, IL, April 1, 2004.
   
“Research Libraries in the Future.” Midwest Higher Education Facilities Management Association, Champaign, IL, June 9, 2003.
   
“Everything Old is New Again, or is It?” Library Association of the University of North Carolina at Chapel Hill Annual Conference, March 17, 2003.

“Quo Vadis? Scholarly Communication and Trends in Research Libraries.” Knoxville, TN, University of Tennessee Knosville Libraries e-Forum: Electronic Issues for the Academy, November 8, 2002.

“Copyrights and Copywrongs.” Dial Club, Urbana, IL, October 22, 2002.

“Academic Journals and Academic Libraries: A Conversation on “the State of the Union.”  St. Petersburg, FL, Annual Meeting of the Association of American University presses, June 28, 2002.

“Copyright in the United States and Japan: Storming the Barriers to Access.” 2001 Kanazawa Institute of Technology Roundtable for Library and Information science, Kanazawa, Japan, July 12, 2001.

“Whose Good Old Days Are These? A Dozen Predictions for the Digital Age.” Oklahoma City, OK. Digital Age: Impact on Library Collections and Cooperation, March 1, 2001.

“Libraries and Librarianship: Where Are They Heading?” Tver, Russia and St. Petersburg, Russia, January 25 and 26, 2001.

“These are the Good Old Days.” Urbana, IL. Alpha Chapter of Beta Phi Mu Annual Meeting, October 28, 2000.

"The Future of Academic Librarianship," Urbana, IL. University of Illinois at Urbana-Champaign Library Colloquium, April 26, 2000.

"The Web is Not a Library." Urbana, IL. Phi Kappa Phi Initiation, April 24, 2000.

"What Keeps Me Up at Night: The Future of Academic Librarianship." Matteson, IL, Illinois Association of College and Research Libraries Millennium Conference, April 14, 2000.

"A Librarian's Perspective on Distance Education." New Challenges for Scholarly Communication in the Digital Era: Changing Roles and Expectations." Association of Research Libraries, et al. Washington, DC, March 26, 1999.

"There Are No Easy Answers and I'm Not Superwoman: A Director's Perspectives on 'More For Less."' Charleston Conference, November 6, 1998.

"Values-Based Organizations." Engineering the Future: A New Look at Organizational Thinking and Hyper-Learning. Association of College and Research Libraries, Washington, DC, June 27,1998.

"Invading Like Kudzu: Will There Be Privacy of Reading in Twenty-First Century Libraries?" Phi Kappa Phi Lecture, Knoxville, Tennessee, April 13, 1998.

"Readin', Writin', Arithmetic, and Information Competency: Adding a Basic Skills Component to a University's Curriculum." With Lori Goetsch. CAUSE97, Orlando, FL, December 3, 1997.

"Looking Over Electronic Shoulders: Privacy in 21st Century Libraries." Conference on The Ethics of Electronic Information in the 21st Century, University of Memphis, Memphis, Tennessee, September 27, 1997.

"Moving Nimbly Through the Transformation." Keynote address, Solinet Annual Meeting, May 1,1997.

Commencement address, University of Tennessee, Knoxville, May 10, 1996.

"TNII: Tennessee Information Infrastructure." East Tennessee Tri-Regional Annual Meeting, April 18,1995.

"How Research Libraries Can Help Their Changing Universities." Association of College and Research Libraries Biennial Conference, March 30, 1995.

"Content Issues." Library of Congress Network Advisory Committee, December 13, 1993.

"Byting the Dust: Do Alex Haley's Papers Mark the End of an Era?" Rothrock Lecture, East Tennessee Library Association, November 9, 1993.

"Copyright and Fair Use." Association of Research Libraries Membership Meeting, Washington, DC, October 22, 1992.

"New Connections Between Deans of Liberal Arts and Deans of Libraries." Council of Deans of Arts and Sciences, November 19, 1991.

"What Does the Future Hold: Hope or Despair?" 15th Annual John Lain Lecture. Kappa Tau Alpha, University of Tennessee, Knoxville, April 25,1991.

"Leadership: A Different View." Women in Leadership Conference, Knoxville, March 6, 1990.

"Information Technology in Universities: Hereditary Entitlement vs. Financial Realities." Phi Kappa Phi, University of Tennessee, November 30, 1989.

"Looking Over Shoulders and Under Rocks." University of Tennessee, Centripetals Series, September 1989.

"The FBI's Library Awareness Program." Tennessee Library Association Annual Conference, April 20, 1989.

"The Library of the Future? Budgetary and Administrative Challenges." Association of Southeastern Research Libraries, March 19, 1989.

"Scholarly Publishing: An Endangered Species?" Top Management Roundtable, Society for Scholarly Publishing, September 29, 1988.

"Academic Libraries and Computing Centers." Texas Library Association Annual Conference, April 8, 1987.

"Libraries in Transition." EDUCOM Seminar on Managing Converging Academic Technologies: Computer Centers, Libraries, and Classrooms, March 18, 1987.

"The Value Added by Libraries to Scholarly Publications." Fifth Annual Top Management Roundtable, Society for Scholarly Publishing, September 26, 1986.

"Marketing to Research Libraries." Society for Scholarly Publishing Marketing Seminar, July 12,1986.

"Changes in Academic Libraries." Resources and Technical Services Division, American Library Association. ALA Annual Conference, June 29, 1986.

"Technical Changes in the World of the Scholar: Will They Make a Difference?" Society for Scholarly Publishing Annual Meeting, May 29, 1986.

"Organizing for Public Services In a Distributed Environment." Research Library Group Seminar on the Age of Telescience, November 29, 1985.

"Impact of OPAC Implementation." Greater New York Association of College and Research Libraries, November 15, 1985.

"Scholarly Information Center Description of Experiences to Date (Or: A Report from the Front Lines)." IBM Advanced Education Project Conference, June 25, 1985.

"No Risks, No Gains: Exciting Service Opportunities for Research Libraries." Virginia ACRL, April 26, 1985.

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Teaching

 

University of Tennessee, Knoxville. University Honors Seminar 348 Intellectual Property Issues. Co-taught with Tamara Miller, Spring 1999.

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Editorial Boards


Journal of Library Administration, 1995-present.

Journal of Academic Librarianship, 1987-1992.

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Professional Activities


Association of Research Libraries
Nominating Committee, 2002, 2006
President, 2001–2002
Vice President/President Elect, 2000-2001
Board of Directors, 1997-2003
Advisory Committee on Global Resources, 2003-present
Information Policies Committee, 1989-1992, 1996-1999, Chair, 1999-2001
Intellectual Property Committee, Chair, 2003
Copyright Working Group, 1993-present; Chair 1999-2000
Membership Committee, 2002-present; Chair 2005-2007
Scholarly Communications Committee, 1993-1996
Ad Hoc Working Group on Future of Online Systems, Chair, 1991-1993
Ad Hoc Working Group on Copyright Issues, 1993-present
Membership Review Panel, 1994
Task Force on Preservation of Copyrighted Materials, Chair, 1995

 

CARLI (Consortium of Academic Libraries in Illinois)
Founding Board member, 2005-present
Governance Task Force, 2009
Program Planning Committee, Chair, 2008
Personnel Committee, 2007
Search Committee, Assistant VP/Executive Director, Chair, 2005
Membership Committee, 2005


CAUSE
Board Member (appointed), 1996-1998

CIO Executive Summit
Governing Board Member, 2006-2007
Center for Research Libraries
Global Resources Network Advisory Committee, 2006-present
Nomination Committee, 2005-2006; Board Member, 1994-2000; Vice Chair, 1995-1996; Chair, 1996; Chair, Membership Committee, 1997-2000; Recruitment Committee, 2000
Council of Academic Libraries (Illinois)
Board Member, 2001-2004; Chair, Preservation Task Force, 2002-2004

Council on Library and Information Resources (CLIR)
Board Member, 2000-2009; Chair, 2006-present; Vice Chair, 2000-2006; Presidential Search Committee member, 2003

Committee on Institutional Cooperation (CIC)
Library Directors Group Member, 1999-present; Shared Digital Repository Governance Group, Chair, 2007-present; Search Committee for Center for Library Initiatives, Director, 2003; Library Directors Group Chair, 2000-2002
Digital Library Federation
Board member, 2005-2009; Nominating Committee 2004-2005; Governance Committee, 2004; Digital Library Initiative Committee, 2003-2004; Steering Committee Chair, 1999
HATHI Trust
Executive Committee member, 2008-
ILCSO (Illinois Library Computer Systems Organization)
Policy Council, 2000-2005; Funding Committee, 1999-2005; Mentoring Task Force 2004; Chair, 2001-2003; Governing Board, 2000-2002

Illinois Library Association
Public Policy Committee, 2007-2010

National Agriculture Library (NAL)
Blue Ribbon Panel, 2000-2001


National Institutes of Health
PubMedCentral Advisory Committee, 2002-2006

OCLC Online Computer Library Center
Research Libraries Advisory Group, 2000-2004

Research Libraries Group
Board Member, 1993-1996
   
SOLINET (Southeastern Library Network)
Board Nominating Committee, 1996-1997; Preservation Advisory Committee, 1991-1997; Chair, Search Committee for Executive Director, 1993-1994; Board Member,1990-1994; Chair, 1992-1993; Treasurer, 1991-92

SPARC (Scholarly Publishing and Academic Resources Coalition
Steering Committee, 2008-2011

TALC (Tennessee Academic Library Collaborative)
Founding Governing Board Member, 1998-2000; Chair, 1998-1999

Tennessee Library Association
Finance Committee, 1997-1999; Intellectual Freedom Committee, 1992-1997
 
TennShare
Board of Directors, 1998-2000

State of Tennessee
Tennessee Information Infrastructure Project, Library Applications Committee, co-chair,1995

Tennessee Commission on Information Services and Resource Sharing
Member, 1991-92

Tennessee Higher Education Commission
Information Technology Committee, Master Plan Task Force, 1996; Challenge 2000 Library Committee, 1991-1992

Society for Scholarly Publishing
Committee on Changes in Scholarly Communications, Co-Chair, 1991-1992; Board Member, 1989-1991; Top Management Roundtable , Co-Chair, 1990
 
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Honors

Association of College and Research Libraries' (ACRL) Academic/Research Librarian of the Year, 2012
Illinois Academic Librarian of the Year, Illinois Library Association, 2011
Hugh C. Atkinson Memorial Award, January 2010
Office of Intellectual Freedom, Anniversary Roll of Honor, January 1999
Robert B. Downs Intellectual Freedom Award, January 1989
Greater Knoxville YWCA Tribute to Women Finalist, 1993
Beta Phi Mu
Phi Kappa Phi (Honorary Member)
Golden Key (Honorary Member)

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